• What is the Supporting You Through COVID-19 Initiative?
• What does Yoodo mean by “active users”?
• How do I redeem the free 1GB Data?
• I’m an existing Yoodo customer. How do I enjoy this initiative?
• How long is the validity of the free 1GB Data?
• I am a new customer. I activated my line during the initiative period. Can I redeem the free 1GB Data?
• My line has no active plan before. Can I redeem the free 1GB Data if I buy a plan during the initiative period?
• My current plan does not have Base Data or Booster Data. Will I still receive the free 1GB Data?
• Do I get the free 1GB Data more than once if I make more than one renewal during this initiative?
• As Yoodo was already giving out free 1GB Data on 18 May, 25 May, 1 June and 8 June, does that mean I will get 2GB free Data on those dates?
• How frequently can I redeem the free 1GB Data?
• If I don’t need Base Data or Booster Data to redeem the free 1GB Data, does this mean I can purchase the 100GB Power Pass without Base Data or Booster Data?
• Can I still purchase the 100GB Power Pass if I have redeemed the free 1GB Data?
• Can I redeem the free 1GB Data while my 100GB Power Pass is still active?
• I redeemed the free 1GB Data at 8 am on 5 May but my plan renews at 9 am on the same day. Will I still have my free 1GB Data after the renewal?
• I have redeemed the free 1GB Data but I was not able to use it all within 24 hours. Can I bring the remaining data to the next day?
• My current plan has Data Add-Ons. If I redeem the free 1GB Data, which quota will be utilized first?
• Can I use my free 1GB Data for a hotspot?
• Can I use my free 1GB Data while roaming?
• Help! I don’t see Free 1GB Pass on my Yoodo App. What should I do?
• What app/services/websites cannot be accessed using the free 1GB?
• Do I need to have Base Data to access MyTrace, MySejahtera and Gerak Malaysia for free?
• Which hotline numbers can I make free calls to?