• How do I pay for my SIM and service?
• What is Auto-renew?
• What if I terminate my line but I still have money in my wallet?
• What happens if I spend more than what I have in my wallet?
• I’m entitled to a refund. When can I receive it?
• How do I change my payment method/card?
• What if I never use my debit card for online services?
• I can use my card to pay for other e-commerce services, but my payment failed with Yoodo. Why?
• Can I pay in instalments?
• Can I purchase a device?
• Can I add credit to my Wallet?
• Does the price include SST? Can I get a rebate?
• Does Yoodo have a Pay-Per-Use offer?
• Can I buy a top-up/reload voucher?
• I was charged twice, can I get my money back?
• How do I update my credit/debit card details?
• How do I check my usage and transactions history?
• How do I get a refund?
• What do I do if my payment did not go through during the SIM activation process?