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  1. Yoodo
  2. Billing & Usage
  3. Billing & Finances

Billing & Finances

  • How do I update my credit/debit card details?
  • How do I remove my payment method/card?
  • How do I pay for my SIM and service?
  • What is Auto-renew?
  • Which eWallets are accepted for payment?
  • What can I use my Yoodo wallet for?
  • How do I top up my Yoodo wallet?
  • What is the Yoodo wallet?
  • What if I terminate my line but I still have money in my wallet?
  • What happens if I spend more than what I have in my wallet?
  • I’m entitled to a refund. When can I receive it?
  • How do I change my payment method/card?
  • What if I never use my debit card for online services?
  • I can use my card to pay for other e-commerce services, but my payment failed with Yoodo. Why?
  • Can I pay in instalments?
  • Can I purchase a device?
  • Can I add credit to my Yoodo Wallet?
  • Does the price include SST? Can I get a rebate?
  • Does Yoodo have a Pay-Per-Use offer?
  • Can I buy a top-up/reload voucher?
  • I was charged twice, can I get my money back?
  • How do I update my credit/debit card details?
  • How do I check my usage and transactions history?
  • How do I get a refund?
  • What do I do if my payment did not go through during the SIM activation process?
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