Blog Help Community Order a FREE SIM Download App
EN BM
Logo
EN BM
How Much?
Products
5G Unlimited High-Speed Add-ons Boosters Roaming & IDD Validity Extension Power Pass VoLTE & VoWiFi
Why Yoodo?
Reasons to Love Us Refer 2 Earn Yoodo Points
Campaigns
Bonus7 20GB for RM20 40% Off Add-Ons
Rewards
Member Rewards Lifestyle Deals
Switch to Yoodo
How To Sign Up How To Switch I want an eSIM
  • Help
  • Community
EN BM
EN Bahasa Melayu
Community Sign in
  1. Yoodo
  2. Community
  3. Help & Support

Help & Support

Didn't find what you were looking for? New post
Follow New posts New posts and comments
Show no status All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Incoming and Outgoing Call Failure
    • CHONG XIN WEI
    • September 28, 2023 17:08
    0 12 comments
  • Network
    • MUHAMMAD AMIRUDDIN BINABDUL SAMAN
    • September 26, 2023 15:38
    0 2 comments
  • Tqa test
    • AMARUDIN BIN JAMIL
    • September 22, 2023 10:35
    1 3 comments
  • Line Masih tidak boleh digunakan
    • Muhammad Hafiy bin Mustafa
    • September 19, 2023 07:56
    0 5 comments
  • Cannot receive incoming call and incoming sms, but can send sms and make outgoing call
    • CHANG SIEW SIN
    • September 18, 2023 03:03
    0 3 comments
  • AUG15PROMO
    • GEORGE KUTTY A/L V E Simon
    • September 10, 2023 07:24
    3 12 comments
  • PORT OUT FROM YOODO TO MAXIS
    • AHMAD KHALEED BINROSLI
    • September 06, 2023 04:32
    0 14 comments
  • Can’t receive call
    • CHAN JIA HOW
    • September 03, 2023 16:09
    0 5 comments
  • Registration take almost a month
    • Visitor 1693720737
    • September 03, 2023 10:28
    0 3 comments
  • Frequent drop call and bad call quality
    • MARVIN CHEN WOEIKIAT
    • September 02, 2023 08:40
    0 9 comments
  • No service/edge Taman Malawati Kuala Selangor
    • SAIDATUL NAFISAHBINTI ABDULLAH
    • August 26, 2023 11:23
    0 24 comments
  • SMS
    • Visitor 1689500676
    • August 26, 2023 06:10
    0 4 comments
  • Lepas replacement sim call masuk x dapat
    • TOTOK MUJIANTORO
    • August 22, 2023 11:32
    0 11 comments
  • Auto billing
    • TING MEE HUNG
    • August 15, 2023 01:21
    0 4 comments
  • 5G yoodo
    • NURUL EMYLIA NATASHA BINTI MOHMAD RAMZI
    • August 10, 2023 09:23
    0 3 comments
  • Referral code
    • ANDY LAU UNG HOU
    • August 05, 2023 02:06
    0 3 comments
  • Sim activation
    • Visitor 1690779297
    • August 01, 2023 09:42
    0 3 comments
  • VoLte not appear
    • Visitor 1690779297
    • August 01, 2023 03:13
    1 4 comments
  • 4G - 5G
    • LUQMAN HAKIM BIN SHAHALAN
    • July 29, 2023 07:07
    1 4 comments
  • SINCE 2JULY, INTERNET UNSTABLE AND SLOW.
    • SAW JUN SHENG
    • July 26, 2023 00:56
    1 3 comments
  • Replacement esim to Sim
    • Visitor 1689732735
    • July 21, 2023 13:10
    0 3 comments
  • LINE YOODO TIMBUL TENGGELAM
    • MOHD FARIJAN BIN ANDAN
    • July 20, 2023 12:11
    2 8 comments
  • VoLTE for Sony phones
    • Wei Ming
    • July 20, 2023 09:02
    0 2 comments
  • rm35
    • Guest
    • July 20, 2023 08:22
    0 7 comments
  • Closure of account
    • CHESWORTH SARAH KATE
    • July 20, 2023 07:30
    0 5 comments
  • 5G
    • TAN GIM MOLE
    • July 17, 2023 23:30
    0 1 comment
  • SIM Replacement Guide With Pictures(Physical SIM)
    • Yoodo Sanjith
    • July 17, 2023 06:48
    • Edited
    3 7 comments
  • No signal...
    • HASRIL BIN JAMALI
    • July 11, 2023 06:29
    0 4 comments
  • iPad mini 6 esim but cannot use yoodo 5g ?
    • TEO KIANG HUAT
    • June 16, 2023 07:36
    0 7 comments
  • New plan ordered, but not initiated by Yoodo resulting in loss of service
    • YEANG HOONG YEET
    • June 14, 2023 10:33
    1 6 comments
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ›
  • »
Links
Order a FREE SIM I want an eSIM Lost my SIM Get Help Community
Company
About Us Contact Us Careers
Follow Us
Download the Yoodo App
Can’t find what you’re looking for?
Live Chat
(Mon - Fri 9am - 10pm)
(Sat, Sun & Pub. Hol 9am - 6pm)
WhatsApp: 011 - 5622 2222
(Mon - Fri 9am - 10pm)
(Sat, Sun & Pub. Hol 9am - 6pm)
Submit a ticket
Network Updates
Get assistance for unresolved complaints at Consumer Forum Malaysia (CFM)

Copyright © Celcom Berhad [Company No. 198801000113 (167469-A)]
Terms & Conditions
Privacy Policy
How Much?
5G Unlimited High-Speed Add-ons Boosters Roaming & IDD Validity Extension Power Pass VoLTE & VoWiFi
Reasons to Love Us Refer 2 Earn Yoodo Points
Bonus7 20GB for RM20 40% Off Add-Ons
Member Rewards Lifestyle Deals
How To Sign Up How To Switch I want an eSIM
Blog Help Community Order a FREE SIM

Download Yoodo