Blog Help Community Order a FREE SIM Download App
EN BM
Logo
EN BM
How Much?
Products
5G Unlimited High-Speed Add-ons Boosters Roaming & IDD Validity Extension Power Pass VoLTE & VoWiFi
Why Yoodo?
Reasons to Love Us Refer 2 Earn Yoodo Points
Campaigns
Bonus7 20GB for RM20 40% Off Add-Ons
Rewards
Yoodo Rewards Yoodo Deals
Switch to Yoodo
How To Sign Up How To Switch I want an eSIM
  • Help
  • Community
EN BM
EN Bahasa Melayu
Community Sign in
  1. Yoodo
  2. Community
  3. Help & Support

Help & Support

Didn't find what you were looking for? New post
Follow New posts New posts and comments
Show answered All Planned Not planned Completed Answered No status Sort by newest post Newest post Recent activity Votes Comments
  • Roaming not activated Answered
    • MAH SENG WAI
    • September 12, 2023 00:53
    0 35 comments
  • Unable to renew plan Answered
    • WONG MING PU
    • September 08, 2023 04:41
    • Edited
    0 4 comments
  • Call time Answered
    • ANDY LAU UNG HOU
    • August 23, 2023 15:12
    0 5 comments
  • Sim tiba² x aktif Answered
    • MOHD FAKRUL IRWANBIN MOHD ARIFFIN
    • August 10, 2023 00:24
    0 8 comments
  • Internet down for whole week Answered
    • MUHAMMAD AMIRUDINBIN AZIZ
    • August 08, 2023 15:34
    0 5 comments
  • Cannot receive TAC number Answered
    • MAHENDRAN AL RAVINDRAN
    • August 08, 2023 08:48
    0 15 comments
  • Help me!!!!! Answered
    • MUHAMMAD NAZERI BIN MANSOR
    • July 18, 2023 00:30
    1 7 comments
  • Transfer yoodo credit Answered
    • ANDY LAU UNG HOU
    • July 12, 2023 11:22
    1 8 comments
  • Problem with referral link information Answered
    • AMIR BIN AZMAN
    • July 11, 2023 13:50
    -1 13 comments
  • Roaming Answered
    • MOHAMAD FAIZ FAYUMI BINMOHD TERMIZI
    • July 01, 2023 14:07
    0 5 comments
  • How to use Yoodo point Answered
    • ANDY LAU UNG HOU
    • June 29, 2023 16:23
    0 7 comments
  • yoodo roam pass Answered
    • BENEDICT LEE KIENHUAT
    • June 15, 2023 08:24
    0 9 comments
  • no signal Answered
    • SITI NORSAIYIDAHBINTI HISHAM
    • June 14, 2023 04:19
    0 2 comments
  • habis data Answered
    • NURSAFRINA SHAHIRAHB NTI RAZALI
    • June 05, 2023 17:18
    0 7 comments
  • no respond from live chat and whatapp Answered
    • HIEW CHANG CHUN
    • May 22, 2023 04:15
    2 6 comments
  • Does eSIM has expiry if I don't buy any plans Answered
    • TO_BE_DEFINED
    • May 17, 2023 07:02
    0 5 comments
  • payment Answered
    • PIKONG BIN RANGKASAN
    • May 13, 2023 01:49
    1 6 comments
  • 5G Chipsmore Answered
    • Nazreen Mohd Asri
    • May 10, 2023 17:04
    0 21 comments
  • Incoming Call Failure Answered
    • MOHD FAIZ BIN MOHD RADZI
    • May 02, 2023 08:16
    0 20 comments
  • Nak tukar sim card Answered
    • AHMAD FUZI BIN HAMID
    • April 29, 2023 14:01
    0 4 comments
  • Kenapa Celcom plan 3mbps lagi laju dari yoodo plan 6mbps? Answered
    • ARAFAT BIN AB RASHID
    • April 27, 2023 17:40
    0 5 comments
  • Tax claimable for yoodo? Answered
    • ANDY LAU UNG HOU
    • April 24, 2023 08:29
    0 8 comments
  • Lost 5G after changing to eSIM Answered
    • LAU KWAI LING
    • April 13, 2023 04:26
    0 7 comments
  • Yoodo Unable to use iMessage & Facetime Answered
    • MUHAMMAD FIRDAUS BINMOHAMAD MUSTAFFA
    • April 11, 2023 16:21
    2 14 comments
  • Line Intermittent Answered
    • MUKHRIZ NAIM BINMOHAMAD SHAFIEE
    • March 30, 2023 22:01
    1 5 comments
  • Verification Code Answered
    • MUHAMAD ASHYRAAF HADIBIN MAT TAIB
    • March 28, 2023 03:08
    0 7 comments
  • How to pot Answered
    • OOI KAR AUN
    • March 22, 2023 11:59
    1 6 comments
  • Wifi support Answered
    • BAHRUM SHAH BINISHAK
    • March 20, 2023 09:57
    0 8 comments
  • No data at all for one whole day Answered
    • PUAI XYN CI
    • March 17, 2023 18:36
    2 7 comments
  • Power failure Answered
    • SITTI MARDIANA
    • March 16, 2023 11:54
    0 7 comments
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ›
  • »
Links
Order a FREE SIM I want an eSIM Lost my SIM Get Help Community
Company
About Us Contact Us Careers
Follow Us
Download the Yoodo App
Can’t find what you’re looking for?
Live Chat
(Mon - Fri 9am - 10pm)
(Sat, Sun & Pub. Hol 9am - 6pm)
WhatsApp: 011 - 5622 2222
(Mon - Fri 9am - 10pm)
(Sat, Sun & Pub. Hol 9am - 6pm)
Submit a ticket
Network Updates
Get assistance for unresolved complaints at Consumer Forum Malaysia (CFM)

Copyright © Celcom Berhad [Company No. 198801000113 (167469-A)]
Terms & Conditions
Privacy Policy
How Much?
5G Unlimited High-Speed Add-ons Boosters Roaming & IDD Validity Extension Power Pass VoLTE & VoWiFi
Reasons to Love Us Refer 2 Earn Yoodo Points
Bonus7 20GB for RM20 40% Off Add-Ons
Yoodo Rewards Yoodo Deals
How To Sign Up How To Switch I want an eSIM
Blog Help Community Order a FREE SIM

Download Yoodo