Comments

12 comments

  • Avatar
    SOON PEIYAN

    Today since morning till everning lost connection, so horrible

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    AUGUSTINE ALING

    Indeed, but Yoodo have sent notifications regarding to that. But I wonder why everytime at dawn the service is gone. Have u ever experience the same?

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    H'NG HOCK SENG

    Yoodo line not stable and suspect there are data throat that slow down yuur data usage! Experience and complain many times but no response.

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    NG SEA CHOOI Superuser

    So sorry for the issues.

    Do contact Live Chat if u still face issue. 

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    lynfunks

    Hi AUGUSTINE ALING, can you let me know more details about your network, and a specific time when this happens so we can look into it?

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    AUGUSTINE ALING

    Actually I've addressed this issue on live chat yet no difference at all. At dawn around 2am, it is either earlier or after that time the connection tend to lost for a while. This happens almost everyday since im using Yoodo. Regarding to that, I have to change my network to 3G back and forth geez. The worst case when I change it to 3G but still, no connection.

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    BEH TONG YU Superuser

    Hi Sher Robert, do you try change APN to Yoodo?

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    AUGUSTINE ALING

    How to do that? Mine only have 4G and below

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    YONG CHUAN LOCK

    they throttle your internet speed at certain hours to save cost, only cusotmers suffer. better tukar ke network lain

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    lynfunks

    Good morning AUGUSTINE ALING, thank you for the clarification! I've created a ticket for you for our Care Team to look into, and I'll monitor the progress for updates. 

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    AUGUSTINE ALING

    Alright, thank you ☺️

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  • Avatar
    P.P. Foong Superuser

    Yesterday I experienced once, phone gone to "no connection" state.

    After taking out the SIM card from the phone, and put back in, back to normal.

     

     

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