Data very slow whether it's free one or buy.

EO AH BAA

April 23, 2021 16:51

Data very slow whether it's free one or buy one. So what's the point of buying and free 1GB data daily. Can't even access at all.

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6 comments

FOONG PENG PIAW Moderator

April 23, 2021 17:19
Please use Live Chat to report your issue for assistance, from 9am.
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HO CHIEW KIM

April 23, 2021 22:41
Do contact live chat at 9am later
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HONG CHENG YUE

April 23, 2021 23:50
The Free 1 Gb daily internet only to certain app for education and working pruposes,
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HONG CHENG YUE

April 23, 2021 23:51
If there’s a internet problem, please contact Yoodo via live chat for futher assistance
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WONG MENG JIAN Superuser

April 24, 2021 02:48
Pls try refresh airplane mode, change APN to yoodo.

Do lodge complain to Yoodo livechat if Speedtest still below average.
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SUZAIDEE BIN MOHD SHOM Superuser

April 24, 2021 05:04
Hi, sorry for any inconvenience caused. Few troubleshoot steps you can take before communicate with Yoodo live chat..
- On of your data connection
- Try change your APN setting.
https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings-
- toggle between 3G and 4G. Some area 3G gives better network quality compare to 4G

If problem still persists feel free to contact Yoodo via live chat
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