Hello all. I have a rather good thought I'd like to share, and get some feedback/opinion. Allow users 24 or 48 or 72 hours from date & time of renewal/purchase to modify their plan with partial refund OR top up. Example 1: I purchased the 20GB at RM35, but after 12hrs, or before the time limit, I decide I prefer/need more data. Then I simply top up the difference in price to get the data I need. So from 20GB at RM35, I change to 200GB, since I paid RM35, I just top up RM63 to get the 200GB. Example 2: And the other way round, I bought 200GB for RM98, but decided I want 60GB for RM58.. Okay, maybe not refund full RM40, but maybe like 15-50% of the difference? So refund about RM6-RM20? Example 3: I bought unlimited 3Mbps at RM35, but want to get the high-speed 20GB for RM35. Just submit request, and since same price, no need to top up. Okay maybe small processing fee, or not. Any and all opinions are welcomed. :) **sorry I have to post in English. BM saya kurang baik.. 😅
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