Cannot proceed to activation

Follow

NUR ATHIRAH BINTI AMINUDDIN

• June 18, 2020 13:24

I replied “YES” to umobile as a request to leave umobile. The message not delivered even my account active and have credits. What should i do?

1

• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 18, 2020 13:31

  Welcome to Yoodo NUR ATHIRAH BINTI AMINUDDIN , you can try again mnp to Yoodo. What error message you get when reply port out SMS from umobile?

  3

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 13:35

  It says “YES” message “not delivered”. It happen when we don’t have credit or inactive. But i have both credit and still active.

  1

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 13:38

  Then i get email “yoodo port in rejected”. I still can activate the same number using the sim card later right?

  1

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 18, 2020 13:38

  reply sms using umobile Sim? or already insert Yoodo Sim?

  2

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 13:39

  Using umobile sim

  1

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 18, 2020 13:46

  maybe you can contact umobile customer service to get help about this problem. are you using umobile postpaid?

  3

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 13:53

  I’m using prepaid. Anyway thank you for your advice. Should i order new sims for yoodo if this one alrdy rejected?

  1

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 18, 2020 14:02

  Still can use the Sim as long as it not been activated. But better order extra SIM because sometime got case where sim cannot use after port in rejected.

  3

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 14:29

  Owh. I see. Ok tq!

  3

  Comment actions Permalink
• 

  NG SEA CHOOI Superuser

  • June 18, 2020 14:40

  No issue ordering extra sim. No expiry date anyway. Just in case got any issues on your current sim layer..

  2

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 18, 2020 14:42

  Ok, can use this link to order your new SIM.

  https://app.yoodo.com.my/assets/index.html#friendInvitation?code=xatrf0594

  Or

  enter Referral Code xatrf0594 at the confirmation page when you activate!

  So you can get 7GB referral bonus. If dont use referral code will only get 5GB activation bonus.

  3

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 14:53

  Ok gracias. 👍🏻✨

  1

  Comment actions Permalink
• 

  FOONG RUI BIN

  • June 18, 2020 15:32
  • Edited

  MOHAM AD NUR AZIZIH BIN ABDULRAIS, she already has a registered Yoodo account. Referral is only applicable for new account, when the poster is still Yoodo Guest without a name.

   

  0

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 18, 2020 15:40

  Yaa. Seems like i cannot change the acc. Can i use same number with the rejected sim in case if the rejected sim cannot be use?

  1

  Comment actions Permalink
• 

  BEH TONG YU Superuser

  • June 18, 2020 15:59

  Hi NUR ATHIRAH BINTI AMINUDDIN, if the SIM card never active then it can be use again. Please try to repeat the port in process again. 

  1

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 19, 2020 00:26

  Thanks Foong Rui Bin. Biasanya kalau belum ada nombor Yoodo boleh masukkan referral code semasa pengesahan.
  Yes you can Nur Athirah. Just use the new sim and select you selected plan when your order the Sim.

  3

  Comment actions Permalink
• 

  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • June 19, 2020 00:44

  Hi Athirah.. contact Umobile customer service operator this morning ya. I also found Umobile users yesterday, same issue rejected by Umobile coz he replied the request SMS after time estimate and not replying properly. The sms instruction said "YES", but he reply "yes".... So what you see here is must follow if it lowercase or uppercase too... Hope we all here help you... otherwise kindly do keep in touch with Yoodo Live Chat support team ya :)

  1

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 20, 2020 06:00

  Tq all. Alrdy succeed today. Yeay! Call u mobile 3x baru settle. Haha

  2

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 20, 2020 06:02

  Just wait them to terminate (by pass) the number after i activate the yoodo again. Then succeed the next day.

  1

  Comment actions Permalink
• 

  BEH TONG YU Superuser

  • June 20, 2020 08:32

  Hi NUR ATHIRAH BINTI AMINUDDIN, thanks for your update. 👍

  1

  Comment actions Permalink
• 

  NG SEA CHOOI Superuser

  • June 20, 2020 08:40

  Hi NUR ATHIRAH BINTI AMINUDDIN. Welcome to Yoodo.. and Yoodo Community..

   

  0

  Comment actions Permalink
• 

  NUR ATHIRAH BINTI AMINUDDIN

  • June 20, 2020 09:10

  Thanks. I can stream vid now without loading. Haha 👍🏻✨

  0

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 20, 2020 15:05

  Welcome to Yoodo NUR ATHIRAH BINTI AMINUDDIN . 👍🏻👍🏻👍🏻

  2

  Comment actions Permalink
• 

  theJeff Yoodo Staff

  • June 21, 2020 23:24

  welcome to Yoodo NUR ATHIRAH BINTI AMINUDDIN :D

  

  0

  Comment actions Permalink
• 

  WONG MENG JIAN Superuser

  • June 21, 2020 23:28

  Yeah, welcome to Yoodo
  #YouDOITBETTER

  0

  Comment actions Permalink
• 

  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • June 21, 2020 23:32

  Haha theJeff pun dah datang sambut.

  1

  Comment actions Permalink

Please sign in to leave a comment.