Post Option - closed and solved
Hi Yoodo,
I would like to propose options for a post to closed and mark an answer as solved by the original starter. Sometimes post/ thread starter may find already an answer for his/her question. Therefore it will be great if it can be marked solved as a future reference for others. You can find these features in forums such as Apple and Spotify community forums. At the same time, it will be great if the post starter can close a post to stop some conversation that may not be relevant to the original post.
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SUZAIDEE BIN MOHD SHOM ya betul juga tu. Jadi bila sudah answered kira closed lah suda post tu. Tapi lagi cantik kalau Yoodo staff yang verified jawapan tu sebelum ditanda sebagai answered.
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Sepatutnya Yoodo staff pun tak boleh buat. Tu sebab kalau kita call/ email mana mana customer service, mereka akan hantar susulan dari perkara kita tanya
'adakah kami sudah menjawab soalan anda?' pada pendapat saya hanya yang bertanya je boleh sahkan perkara itu :)
Kalau Yoodo staff nak closed atau mark answered boleh, itupun selepas pengesahan dari yang menanya soalan :) -
SUZAIDEE BIN MOHD SHOM maksud saya pihak yoodo verified jawapan tu. Nanti jawapan salah tapi tuan punya soalan anggap betul lain pula jadinya kan. haha
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haha yes, I've closed a few threads in community so far, only if it's getting out of topic or toxic.
Thanks for raising it guys, I usually don't cause sometimes, maybe few months or year from now.. someone has similar issues but the suggestion given didn't work, so they can comment again.
Also, there is an 'official comment' option to show it's solved or has an official answer, but sometimes when use that, then the conversation kinda stops. So i only use it when neccesary ;)
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MOHAM AD NUR AZIZIH BIN ABDULRAIS nie kena tgk topik jugak la bro .. like if kat mamak .. one story masuk another story still okay .. so something when the form thread like that, i think it's okay.
But other times, if someone is raising a complaint or issue (legit ke tak), but then it's going downhill, everybody contributing making it more negative maybe, then I don't see a need to further continue that cause it doesn't help anyone. That's what I meant :)
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Maksudnya tu contohnya bila ada sesuatu isu yang dipanjatkan lalu perbincangan tersebut dilihat tersasar arah dan boleh membawa kepada risiko pergaduhan/perbalahan/pertelingkahan seperti misalnya, jadi eloklah ianya ditegah dari berlanjutan hingga mendatangkan mudharat kepada komuniti dan isinya.
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@Azizih...kena tengo situasi juga. Jika perbincangan tersebut lahir dari suara yang serius maka eloklah dielakkan timbulkan topik lain, kita kena peka sebab ada orang suka (sporting) dan ada orang yang tidak suka. Maka perlulah rasional dan peka setiap masa bila berada dalam komuniti ni. Bak kata pepatah - rambut sama hitam, hati lain². Ok :)
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Terima kasih rakan rakan atas perbincangan yang matang. Ye, sebaik baiknya kalau boleh topik perbincangan tidak la lari dari topik asal. Takut ada yang membaca suatu hari nanti mencari jawapan tapi scroll 2-3 page baru jumpa jawapan...hehehe.
Ok, saya anggap pertanyaan saya ini telah dijawab oleh rakan rakan semua.Terima kasih :)
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DENJAYNAVEER ASLAM BIN TANJUI terima kasih atas peringatan. Mantap.
Sama-sama SUZAIDEE BIN MOHD SHOM. Setuju! itulah yang sebaiknya. Jangan lari dari tajuk asal.
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