Turtle speed

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LIM KM GHIAP

• February 18, 2020 10:34

Even got max bar 4g+ the speed I am getting is abnormally slow. Area : around D'piazza bayan baru penang

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  MOHD MAAROF BINNAJAMUDIN

  • February 18, 2020 10:49

  brp speed di sana..share you speedtest..

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  LIM KM GHIAP

  • February 18, 2020 11:05

  Less than 1mbps download.

  *how to upload image

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  AHMAD KHAIDHIR BIN JUSOH

  • February 18, 2020 12:42

  dh try tukar ke lain 3G x

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  LIM KM GHIAP

  • February 18, 2020 13:01

  Havent try 3g. Will try tmr. It is weird that max 4g+ but extremely slow internet

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  BEH TONG YU Superuser

  • February 18, 2020 13:16

  Hi LIM KM GHIAP, try change APN to   " celcom3g , celcom 4G or yoodo 4G " 

  This setting work to me when which APN become slow then i will change to another APN.

   

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  LIM KM GHIAP

  • February 18, 2020 13:53

  Ok. Will try tmr

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  AHMAD KHAIDHIR BIN JUSOH

  • February 18, 2020 13:59

  yup...sbb skrg celcom under maintanance lg..mgkin setengah tmpat akan alami masalh speed internet

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  MOHD MAAROF BINNAJAMUDIN

  • February 18, 2020 14:17
  • Edited

  LIM KM GHIAP  upload gamba boleh gne pc or laptop.. guna phone boleh jgk pkai destop view boleh guna apps seperti chorome..

  https://support.yoodo.com.my/hc/en-us/community/posts/900000162783-Turtle-speed?page=1

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  FOONG RUI BIN

  • February 18, 2020 14:53

  Can try go to Airplane Mode and link back again.

   

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  ADRAINAO ENTHALANAK STEL

  • February 18, 2020 14:54

  Mungkin sbb celcom tgh upgrade networking dia ke 5G. Kebanyakkan tempat kena juga..

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  LIM KM GHIAP

  • February 18, 2020 15:06

  Airplane mode solution doesn't work.

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  LIM KM GHIAP

  • February 18, 2020 15:13

  

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  SUZAIDEE BIN MOHD SHOM Superuser

  • February 18, 2020 17:49

  I was in Penang last week. I totally understand Lim KM Ghiap situation. I went to Gurney Drive at night around 11 pm. No crowd, network 4G. But speed really slow. Was at Queensbay Mall around noon. Speed was ok, can get around 11-20Mbps, but not stable. Once awhile drop below 1MBps. Went to eat Original Cendol, somewhere near Komtar (I think so), Speed ok, can get more than 10MBps but not stable. Having issues uploading photos to my Google Map.
  Lately, some Penang folks I met did complain about poor network quality (Not coverage ya) in Penang. I do hope Celcom can rectify this ASAP.

  Lim KM Ghiap, please report to Yoodo Live Chat agent or contact them via Whatsapp. Currently, that's the best advice I can give you :)

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • February 18, 2020 22:07

  Yes, please report your network problem to Yoodo Live Chat LIM KM GHIAP.

  

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  MOHD MAAROF BINNAJAMUDIN

  • February 19, 2020 02:02

  ia ade kaitan dgn celcom..mungkin juga yg pakai celcom mengalami masalah yg sama..

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  BEH TONG YU Superuser

  • February 19, 2020 02:06

  Hi Wayne kg, report to live chat for further technical support. Besides that try use celcom4G APN may be increase some speed.

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  BEH TONG YU Superuser

  • February 19, 2020 02:12

   

  Celcom4G APN , area Bukit Jambul Penang

   

  

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  BEH TONG YU Superuser

  • February 19, 2020 02:13

  yoodo APN , area Bukit Jambul Penang

   

  

   

   

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  BEH TONG YU Superuser

  • February 19, 2020 02:14

  Celcom3G APN , area Bukit Jambul Penang

  

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  LIM KM GHIAP

  • February 19, 2020 02:29

  how to change apn ? im using android, just simply change apn name to celcom4g ?

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  MOHD MAAROF BINNAJAMUDIN

  • February 19, 2020 02:35

  ye btul tu cuma perlu ubah di apn

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • February 19, 2020 02:39

  Yes you are correct LIM KM GHIAP .

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  LIM KM GHIAP

  • February 19, 2020 02:41

  if so i believe there's no difference on the speed what so ever

   

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  BEH TONG YU Superuser

  • February 19, 2020 02:42

  Celcom4g APN setting

   

  

  

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  MOHD MAAROF BINNAJAMUDIN

  • February 19, 2020 02:43

  kalau masih xde perubahan boleh contect live chat untuk network isue

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  BEH TONG YU Superuser

  • February 19, 2020 02:44

  Celcom3g APN setting

   

  

   

  

   

  

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  BEH TONG YU Superuser

  • February 19, 2020 02:46

  Yoodo4G APN setting

   

  

   

  

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  BEH TONG YU Superuser

  • February 19, 2020 02:47

  Try out this few APN settings, if the network speed still very bad, report it to Yoodo live chat as the technical team can investigate the problems.

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  LIM KM GHIAP

  • February 19, 2020 02:52

  Already report to live chat.

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • February 19, 2020 02:54

  Good to hear that LIM KM GHIAP . Hope your network problem settle ASAP.

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