EDIT BUTTON for USER DETAIL

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AZRUL BIN HAZIZAN

• April 18, 2022 22:19

Hi Yoodo,

Since Yoodo Apps already updated to the latest UI/UX, why don't add edit button for user details to change email address as well as user addresses.

Why make it hard for user to email/livechat/call to do simple things like that.

Please take this consideration to improve the apps usability.

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • April 19, 2022 00:10

  Hi good Morning AZRUL BIN HAZIZAN

  Thank you for the suggestion... +1

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  WONG MENG JIAN Superuser

  • April 19, 2022 00:22

  Thanks for suggestions, but seem like it's backend system limitations that linked with emails so we cannot change ourselves.

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  NG SEA CHOOI Superuser

  • April 19, 2022 00:51

  Good Suggestion.. Let's c what Yoodo can do.

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  MOHD IZUAN HAFIZ BIN ISHAK

  • April 19, 2022 01:15

  Good suggestion but still need consider about security...Maybe for security purpose so they cannot allow us to change the email so easy...

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  AZRUL BIN HAZIZAN

  • April 19, 2022 01:29

  I don't think security is a big concern here since, we can utilise SMS TAC/Email for verification in order to update the email address & billing address.

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  MOHD IZUAN HAFIZ BIN ISHAK

  • April 19, 2022 01:43

  Sekarang ada kes clone sim untuk tujuan curi duit melalui perbankan online. Dengan menukar email tanpa pengesahan sangat berbahaya jika akaun kita dicuri. Jadi pengesahan sekuriti wajib...

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  AZRUL BIN HAZIZAN

  • April 19, 2022 02:12

  When come to Sim cloning/swapping, it usually doesn't revolve with email address only. Sometimes, it do relate with disclosure ones personal information over the Internet/Social Media and many more.

  Simply said, email security should be take consideration. We need to educate user on regularly check their email security posture as per below:

  1. Use different password for different account (e.g. Yoodo apps password should not be same with Gmail & Banking password)
  2. Use strong/unique password & update regularly.
  3. Keep password in password manager (e.g. Bitwarden). Don't use browser based password manager.
  4. Use Authentication App to authenticate login (e.g. Google Authenticator). You may see Maybank start to enforced it in their app so called Secure2u. No more SMS TAC later on.

   

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  FOONG PENG PIAW Moderator

  • April 19, 2022 08:48

  Those info might involve KYC and cannot simply change.

   

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  BEH TONG YU Superuser

  • April 19, 2022 23:12

  Hi AZRUL BIN HAZIZAN, 

  Terima kasih atas cadangan anda. 👍

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