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7 comments

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    theJeff Yoodo Staff

    hi AZRUL AZMI BIN MOHD AMIN, sorry to hear about your situation there.

    I'm not sure what's the root cause as we have quite a number roaming in Thailand without issue at this moment, but I've personally have highlighted your issue to the team and will follow up with it tomorrow morning itself. 

    You should receive an email reply from customer service tomorrow, I'll check on it as well. Hopefully will be resolved asap. Apologies again on this

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    BEH TONG YU

    Hi AZRUL AZMI BIN MOHD AMIN, minta maaf atas kesulitan ini. Sila submit a ticket mengenai masalah ini.

     

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    DENJAYNAVEER ASLAM BIN TANJUI

    Maaf atas kesulitan Azrul... Live Chat tutup awal jam 6 petang Sabtu-Ahad. Terpaksa tunggu esok pagi untuk mereka periksa lebih lanjut ya.

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    MOHAMAD DANIAL BIN MASNI

    Line awal2 pakai laju je dah lama pakai makin slow kenapa ya awal2 laju berdesup hujung2 loading je kejenya

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    DENJAYNAVEER ASLAM BIN TANJUI

    Hi MOHAMAD DANIAL BIN MASNI 

    Berada di kawasan mana?, Sila segera berhubung dengan khidmat pelanggan Yoodo melalui Live Chat untuk mereka mendapatkan maklumat lengkap untuk memeriksa masalah tersebut. Dan tuan sekali minta "Reset Network" dengan mereka ya.. kemudian tuan restart hp dan cuba internet jika ada perubahan... Semoga membantu.

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    AZRUL AZMI BIN MOHD AMIN

    Almost 24 hours, satu habuk data pun tak boleh akses!!! Why? Sbb support tutup opis awal, doesnt give a F what the customer is facing!

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    WONG MENG JIAN

    I tried roaming in Thailand before.
    APN is yoodo, right?

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