data usage

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UHAMMAD AMIRUL IKHWANN AB RAHIM

• June 24, 2021 16:10

why while im using instagram my normal was decreased but my Instagram data not decrease?

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  HONG CHENG YUE

  • June 25, 2021 00:17

  Hi do you use it in a modem or in phone itself?

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  HONG CHENG YUE

  • June 25, 2021 00:18
  • Edited

  If you are using it in phone and your base quota was deducted please live chat Yoodo at 9am for further assistanc

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  NG SEA CHOOI Superuser

  • June 25, 2021 00:20

  Hi UHAMMAD AMIRUL IKHWANN AB RAHIM. Do contact live chat later to check your data usage.

  

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  BEH TONG YU Superuser

  • June 25, 2021 00:22

  Hi UHAMMAD AMIRUL IKHWANN AB RAHIM,

  Yes like what HONG CHENG YUE mentioned. Hotspot will use your base data.

  You may contact live chat agent for further assistance.

  

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  WONG MENG JIAN Superuser

  • June 25, 2021 00:33

  Addon data only working if using mobile phone and original app.

  Please report to Yoodo livechat if still persist.

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  SUZAIDEE BIN MOHD SHOM Superuser

  • June 25, 2021 02:40

  Salam... sometimes case like this happen. Please inform Yoodo live chat. InsyaAllah they will look into it. 

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