Free internet access for Yoodo apps

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NOR SHAHIDA BINTI AZIZ ZUDDIN

• September 03, 2019 04:32

Please give user free internet access to Yoodo apps. Once plan expired, user cannot access the yoodo apps to renew. Not everyone have access to wifi.

Having free internet access to yoodo apps would save us a lot of hassle and give us a better experience with yoodo.

Thank you

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  NURFASHA ATHIRA BINTI ASERAN

  • September 03, 2019 04:35

  True. I wonder why yoodo hasn't implement this yet. I found it ridiculous that you can't even open the apps if you have no data

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  IRWAN BIN SAGAP

  • September 03, 2019 05:04

  Yes, saya sokong. Kat sini pun dah ada user bagi cadangan jom sokong.

  https://support.yoodo.com.my/hc/en-us/community/posts/360029063833-Suggestions-to-whitelist-Yoodo-app

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  JULSSS Yoodo Staff

  • September 03, 2019 06:15

  Hi NOR SHAHIDA BINTI AZIZ ZUDDIN thank you for the suggestion. In the mean time we cannot do anything on this. We have to go through a complicated process in order to make this features available. But one of the solution to avoid this is that you can set the auto renewal. We are so sorry for the inconvenience.

  Thank you.

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  Permanently deleted user Superuser

  • September 03, 2019 13:17

  +1 for this, we need whitelisted app, THANKS.

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  WANDY BIN YUSRAN Superuser

  • September 03, 2019 13:53

  Yoodo kna buat sehari sblom Tamat..ada reminder ...pastu dah boleh Beli data and col.untuk memudahkan user.....so bila tmt..terus ada new langganan

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  MOHD FARIZ BIN MOHD HIDZIR

  • April 18, 2021 23:59

  Up. Reconsideration?

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  NG SEA CHOOI Superuser

  • April 19, 2021 00:23

  Up. Voted.

   

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  DANIEL AMBROSIUS

  • April 19, 2021 01:58

  up voted !

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  GARRY TAN CHENG YEONG

  • March 25, 2022 07:17

  I agree with this wonderful yet resonable suggestion. After all it is to facilitate business transaction between Yoodo and its subscribers. If Yoodo can allow Boost app add-on a limited free access why not Yoodo app itself?

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  FAHIM ANATIBINTI SULAIMAN

  • March 25, 2022 07:29

  up

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  WONG MENG JIAN Superuser

  • March 25, 2022 09:12

  Support this suggestion

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  theJeff Yoodo Staff

  • March 25, 2022 12:55

  hi GARRY TAN CHENG YEONG, welcome to our Community! 

  Thanks for the suggestion!

  I definitely agree that it feels like it's more on Yoodo's benefit as well if the app was whitelisted (runs without data) at the end of day right?

  Unfortunately though, it's not as straight forward as that. I've explained this on a few threads in community, but the jist of it is that while it's native app, it corresponds with many other external parties (sites) as everything is done within the yoodo app itself (from registration, validation, purchase etc). We can't whitelist every connection the app makes for technical reasons. We did explore the idea of giving free 500mb etc for usage after expiry or when data finishes but that wouldn't work as well as the device constantly refreshes itself and many backend app connects with serves even though we don't realize it thus the many trials done, sees a user finishing the 500mb even before being able to use it on the app.

  Long explanation but just wanted to let you know that we understand where you're coming from, many users here have raised it up too .. personally I agree as well! IF and when there's an effective way to do this, we will surely do it! :)

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