what happen with my phone?i just buy a plan,but still haven't got a signal?

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WONG YEN TAT

• July 02, 2019 08:39

what happen with my phone?i just buy a plan,but still haven't got a signal?

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • July 02, 2019 09:20
  • Edited

  Hi Wong Yen Tat...do try to reboot your phone and try again & also do check the sim tray if it insert properly. if still same, do get in touch with Yoodo agents via Live Chat so they can have a look at your account and advice you accordingly.

   

  Head to Help tab via apps or browser, ⬇️scroll down to the bottom of this page and tap on Live Chat.

   

  

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  NG SEA CHOOI Superuser

  • July 02, 2019 09:54

  Have u try on different sim?

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  BEH TONG YU Superuser

  • July 02, 2019 10:38

  Hi Wong Yen Tat , if you register with your old number port in from other Telco it will take 1-3 working days. Thanks.

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