Port-in failed

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    FOONG PENG PIAW

    You need to convert your supplementary line to main line, then only perform the port out from original telco.

     

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    LIM CHUAN YING

    Thanks for your help.

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    MOHAMAD ISRAQ BIN MOHD NOOR

    Better you ask yoodo staff thru livechat for clarification. I dunno y yoodo cant do it. My experienced with other telco able to MNP both lines w/o separate..

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    theJeff Yoodo Staff

    Hi LIM CHUAN YING, the advice above is correct. You need to separate your Supplementary line before porting over, Yoodo can't do that for you :)

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