Dah langgan tapi internet masih tak jalann

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AMIRUL FIRDAUS BIN GHAZALI

• May 28, 2019 23:52

Kenapa internet x bergerak tapi data masih ada ?
Check coverage ping ok tapi download dengan upload poor connection. Sorang tolong please

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  BEH TONG YU Superuser

  • May 29, 2019 00:15
  • Edited

  Cuba turn on Airplane mode selama 1minit then turn off. Cuba internet connection lagi. Jika masalah masih sama , anda boleh laporkan kepada live chat untuk bantuan teknikal. Thanks.

   

  Cara menghubungi Live Chat --- link bawah.

  https://support.yoodo.com.my/hc/en-us/community/posts/360021341574-Cara-untuk-Hubungi-Agen-Yoodo-melalui-Live-Chat

   

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  FOONG PENG PIAW Moderator

  • May 30, 2019 02:19

  If your phone is showing Yoodo in "login" mode, it means there is no data plan subscribed, or you need to restart the phone to refresh the latest status after subscription made.

   

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