Everything is back up! Thanks for your Support, here's 3Gb for All on us :)
It’s hard to trust someone when they’ve let you down. But despite the rough patch, you have continued to show your support. We are humbled by your support and encouragement, Yoodoers - you’re truly amazing!
We are happy to announce that the issues are resolved. We would also urge you to contact us via live chat if you still face any difficulties with your Yoodo service.
As a sign of our gratitude, we are giving every one of you free 3GB data. Since it’s close to the month end, you may not be able to fully utilise it so you will receive the 3GB at the beginning of your next billing cycle. The free 3GB will be automatically credited and displayed on your dashboard!
Thanks again for your support and patience.
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As mentioned by Jeff before, if you do not subscribe to any data plan/booster, it will not show in your data doughnut. But you will still have free 3GB data, just need to track usage by yourself. If you can't use high speed data after renewal, do Live Chat with Yoodo's agents to check on this.
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Sorry for the lil confusion guys, it's for all renewals from 12pm today onwards. If your renewal was between 11am-12pm just now, do get in touch with our agents via Live Chat to sort if out ya?
Also if you Didn't purchase any Data, you Will Still Get 3Gb, but it won't show in your dashboard 'donut'. IF you purchased 1GB, then it'll show as 4GB (1 + 3GB). Hope that clarifies. Thanks! :)
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