MASAALAH PORT IN KE YOODO

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NUR ANIS HAFIZA BINTI RAMLY

• February 20, 2019 14:10

HI YOODO,

SAYA ADA MASAALAH, SIM CARD SUDAH SAMPAI KEPADA SAYA, DAN LINE TELCO YANG SEKARANG PUN SUDAH PUN DO PORT OUT OLEH CELCOM. DAN SEKARANG NI TIADA NETWORK,.

SAYA TELAH CUBA MENGAKTIFKAN SIM YOODO, TAPI GAGAL, DAN SAYA TELAH MENERIMA SMS DARI DENGAN ALASAN SILA HUBUNGI TELCO CELCOM KERANA PERMOHONAN SAYA UNTUK PORT IN KE YOODO TELAH DIBATALKAN OLEH CELCOM..

INI TERLALU MEMENINGKAN SAYA, SEKARANG INI SIM TELCO CELCOM YANG SAYA INGIN TUKAR KE YOODO, TELAH TIADA NETWORK.  DAN NO SAYA TELAH DI PORT OUT OLEH CELCOM..

PLEASEEE.... YOODO...BANTU SAYA...

 

 

 

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  Julia Yoodo Staff

  • February 21, 2019 00:50
  • Edited

  Hi, NUR ANIS HAFIZA BINTI RAMLY berkenaan dengan masalah ini, sila berhubung terus dengan agent LIve Chat mulai jam 9am-6pm untuk team network  check secepat mungkin. terima kasih :)  

   

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  Permanently deleted user Superuser

  • February 21, 2019 01:21

  Hi, Nadia is correct.

  I suggest you contact Yoodo livechat for assistance, then walk-in to nearest Celcom branch for better understanding why suddenly Celcom canceled your port-out request while suspend your line.

  After that, write a formal complaint to SKMM - https://aduan.skmm.gov.my/ and update to Yoodo livechat, so that Yoodo staff can help you follow-up closely with Celcom side.

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  Julia Yoodo Staff

  • February 21, 2019 01:27

  Yes, thank you WONG MENG JIAN  can walk in to nearest branch and please help us by getting in touch with our agents give them all the details ya! :D 

  

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  theJeff Yoodo Staff

  • February 21, 2019 02:02

  Hi NUR ANIS HAFIZA BINTI RAMLY, if your current Telco (celcom) dah takde line, meaning Port Out is succesful. But if you receive info saying your port out is Not successful, then yes follow the advice above and get in touch with Celcom directly, I think call them also okay.

  Yoodo can't solve this for you cause we have no control over what your existing Telco does or doesn't do. Once they 'ok' your port out request, then it's all about activating your line in Yoodo. 

  If you need further advice you can always speak to our live chat agents, incase still pening dengar semua advice kat sini ya :)

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  WANDY BIN YUSRAN Superuser

  • February 21, 2019 02:47

  dah succes port out kalau xda line dah tuu....cuma kena pasang la..sim yoodo...serta check apn anda......

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  NUR AZMI BIN ADNAN

  • April 01, 2020 13:50

  Nk submit problem dia ask for full alamat at less 65 peketaan

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • April 01, 2020 13:56

  Hai Yoodo Guest, ada masalah apa tu?

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • April 01, 2020 13:57

  yang ni kah?

  

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  BEH TONG YU Superuser

  • April 01, 2020 14:04

  Hi Yoodo Guest, bagi sign up Yoodo account problem, sila rujuk kepada live chat untuk bantuan teknikal.

   

  

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  MOHD MAAROF BINNAJAMUDIN

  • April 01, 2020 14:51

  betul..team live chat akan membantu anda

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  NUR AZMI BIN ADNAN

  • April 01, 2020 14:54

  Ok esok agi tk boleh juga nk cari tempat hq sampia dapat geram ni

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  NUR AZMI BIN ADNAN

  • April 01, 2020 14:55

  Rugi la macAm ni tk dapat 1 fb free dan rm20 20gb Tu

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  NUR AZMI BIN ADNAN

  • April 01, 2020 14:56

  Dah banyak kali cuba sendiri Tak berjaya bengat ni Kenapa ya

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  MOHD MAAROF BINNAJAMUDIN

  • April 01, 2020 14:57

  pendaftaran kali pertama kt yoodo ke.. ape problemnya tu

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  NUR AZMI BIN ADNAN

  • April 01, 2020 15:34

  Ya kali pertam

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  MOHD MAAROF BINNAJAMUDIN

  • April 01, 2020 23:18

  sbb ape x berjaya tu

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  BEH TONG YU Superuser

  • April 01, 2020 23:25

  Hi Yoodo Guest, sila rujuk kepada live chat agents untuk dapatkan bantuan segera. 

   

  

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  JULSSS Yoodo Staff

  • April 02, 2020 03:26

  Yoodo Guest hi there! Sila contact live chat agent kami berkenaan dgn masalah ini ya.

  Mohon maaf atas kesulitan yg dialami.

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  AHMAD KHAIDHIR BIN JUSOH

  • April 02, 2020 19:36

  YOODO GUEST : sila live chat pada pagi esok yer...pihak operator yoodo pasti akan membantu menyelesaikan masalah tu..

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  MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

  • April 02, 2020 22:41

  NUR AZMI BIN ADNAN dah berjaya nampaknya. Selamat datang ke Yoodo. Joinlah yoodo komuniti ni. Jangan segan-segan.

  bolehlah join

  LETS BERPANTUN 3.0

  https://support.yoodo.com.my/hc/en-us/community/posts/900000868163

  Mana tahu boleh dapat hadiah dari Julsss.

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  MOHD MAAROF BINNAJAMUDIN

  • April 03, 2020 06:25

  terbaik azizih..betul jom join pantun pulak

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  MUHAMMAD SYAHIR BIN ZAIDI

  • April 06, 2020 16:43

  Selamat datang ke yoodo🤗

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  SHOLIHAH BINTI MAMAT

  • April 06, 2020 19:57

  SELAMAT DATANG KE COMMUNITY YOODO

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