I came across this issue whereby my Bigpay card notified me there is RM5 deduction due to Yoodo. I did an immediate check with Yoodo livechat staff and they replied there is no such transaction activity detected. Meanwhile, I have also checked with Bigpay staff, and they asked me to raise a dispute for this.
This is really a serious issue. First, if it is not the Bigpay card I would not get immediate notification of such unauthorized transaction (normal bank debit card I do not think there is notification for the user). Second, my yoodo wallet has a RM70 balance, in any case, this RM70 shall be deducted prior to my registered card (Bigpay), but in this case (despite the fishy unauthorized deduction occurence), the card was being used instead of Yoodo wallet.
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