Line tiba2 terminated

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MUHD AZRI BAPTISTBIN MUHD FAUZI

• February 12, 2019 00:54
• Edited

Kenapa tiba2 line kena block? Dah lama request port out tapi masa tu x bagi... Tiba2 semlm dpt email tanya lagi nak port out ke tak... Dah jawab tak nak... Pagi ni tiba2 dh x de line... Apa punya terruk la servis ni??!!

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  MUHAMAD FAIRUS BIN SULAIMAN

  • February 12, 2019 01:25

  Tak faham nak jawap ni, sebab tak faham nak baca soalan awak

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  LOH JIK NEN

  • February 12, 2019 02:36

  ada check service provider masih yoodo atau tukar ke "no service"?

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  MUHD AZRI BAPTISTBIN MUHD FAUZI

  • February 12, 2019 02:47

  Dah x de service... Lembab betul sistem yoodo ni.. Sistem dia lembab dan rosak kita jadi mangsa

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  LOH JIK NEN

  • February 12, 2019 03:14

  kalau macam tu Bro perlu contact dengan Live agent. Mungkin ada misunderstanding kat Yoodo.

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  Permanently deleted user Superuser

  • February 12, 2019 04:59

  Cuba submit ticket untuk follow-up dengan Yoodo.

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  FOONG WENG KHONG

  • February 12, 2019 05:27

  Hal port out ini lebih baik berbicara dengan live chat staff sejak awal untuk proses yang lancar. 

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  theJeff Yoodo Staff

  • February 12, 2019 06:23

  Hi MUHD AZRI BAPTISTBIN MUHD FAUZI, glad you got this sorted out with our Live Chat agents. Hope you get a proper explanation from Maxis as to why they ported your number out without your consent.

  I would strongly suggest you make an MCMC report to avoid it happening again in the future! Thanks :)

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  MUHD AZRI BAPTISTBIN MUHD FAUZI

  • February 12, 2019 06:54

  Thanks Jeff for responding. U guys need to check also why i got ported out when i chose the link to refuse port out

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  theJeff Yoodo Staff

  • February 12, 2019 07:51

  MUHD AZRI BAPTISTBIN MUHD FAUZI initial checks are all as per what our agents have conveyed, it shows a positive click response to the port out request. That's why it went through.

  We've tested it a few times, no issues with the mechanism as well.

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  MUHD AZRI BAPTISTBIN MUHD FAUZI

  • February 12, 2019 07:59

  I know what i did... I'm done with yoodo

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  theJeff Yoodo Staff

  • February 12, 2019 08:12

  Ok MUHD AZRI BAPTISTBIN MUHD FAUZI , we understand. All the best :)
  
  
  

  

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  MUHD AZRI BAPTISTBIN MUHD FAUZI

  • February 12, 2019 08:45

  Common sense... Why would i want to port out when there is so much data, calls and sms balance left?? System where customers cannot call or walk in for service and settling problems.... All the best to u laa... U all need it more than me

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  WANDY BIN YUSRAN Superuser

  • February 12, 2019 12:18

  

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  LAI KIM LOONG

  • February 13, 2019 08:29

  MUHD-AZRI-BAPTISTBIN-MUHD-FAUZI,

  Thank you, all the best and good bye.

   

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