Dah Bayar Dua Kali Tapi Failed Update Payment

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AMIRUL SYAFIQ BIN ABDULMUTALIB

• January 29, 2019 12:23

Saya dah bayar melalui TAC sebanyak dua kali namun tetap gagal untuk mengaktifkan simkad. Dan dua kali juga transaksi berjaya tetapi wang saya seakan-akan 'ditelan'. Bantu saya untuk aktifkan simkad.

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  MUHAMMAD ARIFF BINMOHAMAO HAMIL

  • January 29, 2019 12:32

  Sama nasib..cuma i paid one tme. Acc deducted tapi tak activated juga sim.

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • January 29, 2019 13:01

  Hi guest, ada terima invoice tak ?

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  AMIRUL SYAFIQ BIN ABDULMUTALIB

  • January 29, 2019 13:04

  Ada, yang dalam emel tu kan?

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • January 29, 2019 13:11

  Ya betul dia akan hantar ke email, tapi cuba check dalam wallet Yoodo. Kalau online banking nilai yang kita topup tu akan masuk ke wallet terlebih dahulu. Kemudian aktifkan sim dgn buat pembayaran & pemotongan melalui wallet yoodo.

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  WONG YUEN SERN

  • January 29, 2019 13:12

  Invoice yg dapat tu utk online banking ke wallet atau utk pembayaran aktifkan sim?

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  AMIRUL SYAFIQ BIN ABDULMUTALIB

  • January 29, 2019 13:28

  Wallet pun masih RM0. Tu yang hairan tu.

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • January 29, 2019 13:33

  Susah ni 🤔....invoice pun ada, nama pun still yoodo guest, step apa yg tak lepas lgi....terpaksa tunggu esok pagi la ye untuk bantuan lanjut dengan team Yoodo melalui Live Chat jam 9 pagi.

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  TEO PEI JOE

  • January 29, 2019 13:44

  Same problem here...transfer two times money but it failed, didn't update data for me. Money deduct two times, pls pay me back money.

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  MOHD HALIMI BINABDUL RAZAK

  • January 29, 2019 13:52

  Same issue here.money already deduct.pay through online banking,but simcard not yet activated.please fix thiss!!

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  ABDUL KADIR JALANIBIN SHAHAR

  • January 29, 2019 13:53

  1st time sy guna camtu gak..kena mntk online help..diorg akn mntk confirmation transfer no yg kita bank in tu..after verify diorg akn pulangkn ke wallet..

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  MOHD AZWAN BIN ISMAIL

  • January 29, 2019 14:17

  aku baru je kena 5minit lepas,buat paymet masuk utk wallet, duit dah kebas n FPX cakap succes,tapi yodoo kata fail..

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  LOH JIK NEN

  • January 30, 2019 00:41

  There is a few cases on payment successful but not credited into the wallet in the community. Like what have been explained by @Kadir, contact live agent so they can verify the payment and proceed accordingly.

   

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  VERONICA CHAN THIENCHIN

  • March 17, 2019 20:10

  Please help me. Already paid and check rhb online confirm deduct my account. But no invoice email receive. and sim still not activate. How to do?

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  ABDUL KADIR JALANIBIN SHAHAR

  • March 17, 2019 21:58

  Dont worry..if paid just contact cs.. this is a problem with yoodo.. have to contact cs everytime update payment thru online banking

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  Permanently deleted user Superuser

  • March 17, 2019 22:18

  Hi Veronica,

  This is known bugs happended with payment servers, kindly contact Yoodo livechat for assistance.

  Between, this bug is underfixing soon.

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  NUR IZZATI AL AIN BINTIABDUL GHANI

  • July 30, 2019 15:34

  Saya topup RM12, siapa kata transaksi berjaya lagi tapi dalam akaun yoodo kata payment failed. Saya pun dapat email kata payment berjaya. 😑

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  FOONG PENG PIAW Moderator

  • July 30, 2019 16:01

  NUR IZZATI AL AIN BINTIABDUL GHANI, please contact with Yoodo agent with Live Chat after 9am so that the payment can be rectified and reflected in the e-Wallet if transaction was successful.

   

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  BEH TONG YU Superuser

  • July 30, 2019 23:58

  Hi NUR IZZATI AL AIN BINTIABDUL GHANI, jangan risau cuba menghubungi Yoodo agent melalui live chat untuk bantuan selanjutnya. Masalah ini biasanya akan selesai melalui live chat. Thanks.

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