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18 comments

  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hye Chong..have u check with Yoodo agents?..need to know why, i test mine working fine.

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    CHONG TOH YING

    The support said Yoodo doesn't include the 5 number service code in the bulk SMS plan, there are restrictions on that. Maybe not all 5 numbers service codes are blocked but happened that the one I need to send is not allowed. And there's no any alternative I could send the SMS out now.

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    WONG YUEN SERN

    Unfortunately, Yoodo blocks smses to most 5-digit sms numbers. Only some are whitelisted and so far there's no list yet of those whitelisted 5-digit numbers.

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    theJeff Yoodo Staff

    Yup, currently no shortcode sms-es can be sent except for the ones that are done on the backend eg. Xiaomi phone activation and iPhone iMessage sms (which is sent to UK server)

    We are looking into enabling an option to do this, unfortunately, I don't have a time frame to when this would be ready (best guesstimate is this year). Sorry for the inconvenience caused 

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    MOHAMMAD AMIR BINABDUL RAHIM

    I got an sms too requiring me to reply to confirm my appointment from server and now i dont know how to reply it, what a nice thing to give to your customers eh?

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    MOHAMAD NAZAMIRBIN MOHAMAD NAPI

    Port out lah cerita dia. Nak buek camno

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    theJeff Yoodo Staff

    hi guys, you gotta do what you gotta do. In most cases you can request for an alternative way of confirming of getting in touch respectively without replying to shortcode SMS.

    Otherwise, at this moment there are no other means as far as Yoodo is concerned. We're working towards a solution to enable this, I can only comment further when I have a firm solution :)

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    TEE YOUNG LEONG

    Im having the same problem with xiaomi phone. It was OK when I tested few months back. But now it just can't. Hope this not gonna take forever.

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    theJeff Yoodo Staff

    Hi TEE YOUNG LEONG, what sms are you trying to send to and to which number?

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    TEE YOUNG LEONG

    The xiaomi sim activation mentioned above.

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  • I ok je bro. Try again bro. Check dekat permission, benarkan utk send sms.

     

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  • Avatar
    TEE YOUNG LEONG

    Just can't for me. Don't know what happened, I just port in.

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  • Can you send any sms to any number?
    Try to enable all permission.

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    TAN WEI QIANG

    Hi yoodo, can u open authority to send out sms to 5 digit center? Eg: 63235

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS Superuser

    Hi TAN WEI QIANG , maybe you can contact Yoodo live chat and ask about this.

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    theJeff Yoodo Staff

    Hi TAN WEI QIANG, to where are you trying to send the 5 digit number? :)

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    TAN SING MAAN

    Hi yoodo, i have encountered the same issue several times. Can u open authority to send out sms to 5 digit center? Eg: 63235

    Standard Chartered bank were asking me to confirm credit card transaction

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  • Avatar
    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    Hi @Tan sing maan

    Do keep in touch with care team via Live Chat for further assistance.

     

    Live Chat button located here:

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