Daftar RM3. DApat free RM20. BELI DATA RM15. SEJAM LEPAS TU DATa 0

Answered

Mohd Adi Putra

January 17, 2019 13:41

Petang tdi aku aktifkan sim RM3 SMS. Dptlah RM20. RM20 BELI BOOSTER. Satu jam lepas tu aku cek quata dah 0?? Apa kes? Aku kerja kot, xpegang phone. Wehh ko dah bgi RM20 skrg ko amek balik RM20
. Bagi aku sebab. Korang xde modal nak promo? Klu xde modal jgn promo senang cite.

Skrg apa hal RM20 aku hilang? Apahal quata yg xsempat aku jilat dah 0?

Comments

15 comments

Official comment
theJeff Yoodo Staff

January 18, 2019 06:45

Edited
Hi Mohd Adi Putra, thanks for raising the inquiry. I pun pelik jugak tak pernah dengar issue cam nie dah 1 year korang beroperasi. So, after checking, here's the update;

- Benda nie happen on 23rd Dec, not yesterday. That's why you still managed to buy RM 20 for 20 GB Data. Nie promo tahun lepas kami.

- Plan yea lah utk 30 days. Booster yea tambahan (data/voice/sms) utk Plan tu. Apa yang berlaku sini yea, RM 20 for 20 GB Booster dibeli pada Hari pelan you tamat (hari terakhir dalam 30 day cycle). Bila Plan tamat, booster tamat juga, regardless ada balance berapa lagi.

Right now, customer service is checking (Actually diorang dah reply email you but haven't got feedback from you), after they check, I asked them to Refund you whatever balance worth so that you can purchase Data, or anything else. Do they will get back to you via the ticket you submitted.

If you need more info, can contact kami melalui Live Chat ya? Thanks :)
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Mohd Adi Putra

January 17, 2019 13:47
Sama kt aku.dah menjadi jdi yodoo ni sekrNg. Rugi RM3 AKU. BGI RM3 AKU BALIKKK !!
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DENJAYNAVEER ASLAM BIN TANJUI Superuser

January 17, 2019 13:52
Ada terima invoice ?
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MUHAMAD 'IZZAT RAMADHANBIN BACHO

January 17, 2019 13:54
haha yoodo tarik balik tu. apa2 nnt live chat. kasi screenshot .
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Mohd Adi Putra

January 17, 2019 13:58
Ada. Kredit promo di terima.Buruk siku btl bgi sekejap amek balik.So rm3 aku burn mcm tu je? Walaupn rm3, tp duit tetap duit.
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MUHAMAD 'IZZAT RAMADHANBIN BACHO

January 17, 2019 14:00
kena chat live balik. esok.
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DENJAYNAVEER ASLAM BIN TANJUI Superuser

January 17, 2019 14:04
Hubungi livechat esok ya...semoga dapat membantu masalah tuan.
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Mohd Adi Putra

January 17, 2019 14:07
Chat live semuA benda xblh. Nak itu xblh, ini xblh. Yodo ni luaran je blh, dah bahagian dalaman, semua xde. Plan quata abis, nak tukar plan kena tunggu tempoh tamat, ade ke yg amek yodoo ni ada balance quata tingal di akhir plan tamat tempoh? Confirm xde lah, majoriti user Yodoo ni kaki download, kaki game, kali jav, kaki pencurimovie, kaki 3gp. Bayangkan quata abis, nak tukar plan dah xdpt. Sebab kt plan je ade ads on. Booster mane ade. Jdi nak xnak tunggu tempoh plan tamat. Pengenalan kate ni postpaid blh prepaid blh. Skrg aku tgk mcm 99% postpaid dha.
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Permanently deleted user Superuser

January 18, 2019 04:17
Hi, boleh check dulu smartphone tengok app apa yang makan 3GB anda dalam background?

Ini bukan salah Yoodo, tapi settings dalam phone sendiri kot.
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ALIAS BIN ALI

January 18, 2019 04:56
Ehem! *keluar topik*
Tulis tu biar nampak sopan ya walaupun terpaksa fake. Yoodo is telco terbaik aku pernah pakai setakat ni so NO ONE CAN KECAM YOODO. This ialah help forum bukan kecam forum maupun ruang komen di media sosial. We’ve had enough of that. Komuniti yoodo is penuh tamadun. Get help or get off. With all due respects.

P/S : aku bukan jilat yoodo

Masalah yang sama ni dah berlaku kat ko sampai 2 3 kali ke sampai ko sebegini rupa? 😊✌️

P/S: bagus yoodo dah highlight komen official. Penambahbaikan yang dipuji!
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JAFRUL FIRDAUS BIN JINAN TAIB

January 18, 2019 09:33
Kan... First time tengok kotak official comment.
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ABDUL AZIZ BINMANAB

January 18, 2019 18:21
dah 2 bulan pakai Yoodo, memang x pernah mengecewakan.. servis terbaik 👍
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ZAHARUDIN BIN SMAIL

January 19, 2019 04:08
Yang komplen ni bukan penguna yodoo ni nak kecam je... Takat aku pakai line ni tak pernah lagi jadi macam tu itu terpulang kat ko orang nak guna guna tak guna tak payah line yodoo ni pon bukan ada paksaan guna sim diaorg pon..
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

January 19, 2019 21:38
Kuota habis? Plan belum tamat? Boleh beli booster. Next cycle boleh ubah plan data yg lagi besar.

#maluapabossku
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WANDY BIN YUSRAN Superuser

January 20, 2019 22:24
Sabar2.. We all waiting promo jugaaaa.. Jgn kecam2..
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