Access internet with no data purchased?
This happen to me just now where my bill cycle ended where I was outside without wifi access. However, I found out that I still able to log in yoodo app and proceed to complete purchase of new data package. How could this happen actually?
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I can vouch for Ahmad, just yesterday my plan data already finished, earlier than renew date. But still can whatsapp and open yoodo app to buy booster.
The only issue I faced yesterday, my yoodo app hangs at booster page after I click 'buy' and that small window popup. Then app crash-to-homescreen for couple of times when I try to load it up again.
Luckily at one time, can open normally, and bought booster seamlessly.
I didnt know whether this is app-related issue or network-related.
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Do hope able to login Yoodo app to renew or make purchase plan without WiFi....
it will very useful when ppl that are not in a WiFi area, especially off in jungle for few days or emergency,
Even really have just 64kbps still not enough power to make a purchase... sometimes it does not load at all... -
Hi Yoodo Guest, thanks for the feedback.
Yoodo app won't be free to use without any data purchased. You still have basic data of 64kbps to use if the Data quota has finished, but if didn't buy anything then can't use. It's not something that will change in the near future :)
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Kalau ada dua line Yoodo yang berlainan tarikh renew selamatlah. bila satu line nak renew boleh guna hotspot line yoodo yang lagi satu dan sebaliknya. saya pun pernah kena, masa promo 3x booster, auto renew beli plan call ja dan nak beli booster tapi masa tu takda wifi. Kat tengah bandaraya pun berhempas pulas nak beli booster dengan speed internet 64kbps ni kan pula kalau kat dalam hutan.
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I think he meant using the ussd code (Quick code) method like other telcos did. Actually dont have that features
Just my opinion, every situation may be solved in its own way. As an example if it is in the forest:
1- Yoodo have a Auto renewal (your can switch ON/OFF anytime). Reload as many in your wallet, customize what you need in your journey
2- in case you're in emergency for few days in jungle (not sure how many days?) contact your family or friends for help with managing your Yoodo line. just need to install the application on their phone and provide them with email and password information.
Looking forward to having you Onboard Yoodo Guest! :D
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hi ROSLAN BIN MAHLI, sorry to hear about that.
Klau dah berbulan sama, dah contact customer service ke? apa diorang cakap? :)
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Salam Roslan, maaf atas kesulitan. Setiap kawasan berbeza network performance. Bukan Yoodo sahaja, semua telco begitu. Sebaik baiknya hubungi live chat supaya mereka boleh bantu dan peka dengan perkara ini. Saya tak gerenti, tetapi terdapat beberapa kes dimana selepas hubungi live chat network kembali pulih.
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