RLH2 in Vietnam - Viettel 3G / Vinaphone 3G

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21 comments

  • Avatar
    WONG YUEN SERN

    Hey hey @Meng Jian! Enjoy your holidays. Don't forget pictures and ole ole 😁

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    DENJAYNAVEER ASLAM BIN TANJUI Superuser

    happy Holidays WONG MENG JIAN :)

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  • Avatar
    WONG MENG JIAN Superuser

    To connect instruction:
    1. Purchase RLH plan in advance and activate when landing within 30 days.
    2. Search network manually, VNM Viettel 3G (4G or 2G is unusable)
    3. Enable Data Roaming, and set APN as Yoodo (celcom3g will not working)
    4. Your internet will working now, average 11-15 Mbps for download and 3-6 Mbps for upload.
    5. SMS was working charm even without international code needed.
    6. Calls was failed in both with or without international code, reason unknown as never ring but showed call failed.

    P/s: Didn't receive welcome messages upon arrival or connected.

    My suggestions is Yoodo connect automatically to roaming partners upon arrival and send sms of instructions like other telcos did, also let the RLH kept rolling (automatically renewal) until we turn it off manually.

    Conclusions: RLH is too hard for those newbie or unfamiliar travelers. But once setup perfectly, the speed and quality was truly amazing even it's just supported 3G/H+ only.

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  • Avatar
    WONG MENG JIAN Superuser

    @Jeff, if needed any more details, please do not hesitate to ask me. TQ.

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    theJeff Yoodo Staff

    WONG MENG JIAN thanks for the update and enjoy your holidays!

    Good catch on the welcome message, should be there! I'll raise it up to the team

    As for Auto-renew RLH, not going with that cause if User forgets, they'll be getting recurring charges which isn't good. But will suggest it as well! and see if we can go ahead (with options to the users).

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  • Avatar
    WONG YUEN SERN

    Hi Jeff, maybe auto renewal for RLH can be disabled by default and only enabled if a user chooses to. To be more secure, maybe can add confirmation pop up before proceeding with enabling the auto renewal. Just a suggestion.

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  • Avatar
    CHAN YONG GEE

    My Friends will visit to Vietnam soon, I will update here when get their RLH beta feedback. Tq

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  • Avatar
    CHAN YONG GEE

    RHL 2 must purchase at RM0 every 24 hours? My friend will be there (Vietnam) from 16-20 Oct. Since it is free now, Can manage it setting to auto renew for XX day?

    I hope Yoodo may plan to launch monthly RLH plan after beta test . Tq

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  • Avatar
    WONG MENG JIAN Superuser

    Morning Jeff and Yoodoers

    Day 2 as beta tester:
    1. Could not buy next credit as advance if existing 24 hours credit still running, and there is no automatically renewal as well.
    2. Once near to 24 hour cycle, it's will showed Viettel (data connection only) and you'll get completely network outages.
    How should we going re-connect manually and re-buy new RLH plan if we were outside or out of wifi?
    3. Today I was tried out Vinaphone, but only managed connected 3G only and speed was around 3 Mbps for both upload and download.
    4. Call and SMS was working perfectly, but call is need some buffering time and not mistakes configured like Viettel yesterday did.

    P/s: Viettel showed +84 011xxxx
    While Vinaphone showed 011xxxx even dialing with +6011xxx (Dialing with +60 is required when roaming with RLH)

    Conclusions: As a tech savvy and travellers, it's not big deals for me to troubleshoot/connect manually for me. But what's about those oldfolk/ladies who got disconnected (network lost) after daily RLH over?

    My suggestions is still the same, let auto-renewal ON BY DEFAULT unless they turn off manual like our monthly renew option.
    Otherwise, sms or in-app notification to users before 1-2 hours before renew. For travelers, we just need hassle-free and reliable, that's easy only.

    We hope the best for Yoodo, will kept beta-ing, Thanks Everyone.

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  • Avatar
    theJeff Yoodo Staff

    Thanks WONG MENG JIAN, I've passed on your update and suggestions to the team :)

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    CHEW KHONG GIAP

    since RLH feature is  24 hour only renewal.

    it will be wise if User can choose to purchase Daily or Bi Daily the most..

    Auto renewal BETTER not an option.

    Since it is RM10 to purchase RLH for Singapore country

     

    Calculation

    Using RM10 as a standard fee....mean if stay at Viet for 7 days mean extra RM70.

    It would be wiser to buy local sim aka..Vinaphone/Viettel. than ROAM using Yoodo

     

     

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    WONG MENG JIAN Superuser

    Lol Chew, I do agreed with you in cheaper...

    But there is some info you need to know...


    Example Vietnam and some countries will block you anytime if unregistered or non-flagship shops, yes it'll cheaper in outside airports but it's also unreliable too.

    No.2 How can you guarantee that staffs or oversea telcos will not misuse your identity, let's assuming you register in airports/agents.

    No.3 Cheaper with local sim, but there is QUOTA too. How you going topup/reload on your own if you're not familiar with local language?


    Please DON'T assuming that everyone in other countries is understanding english.

    Above is my answers for you and reference for others.

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    WONG MENG JIAN Superuser

    @Jeff,

    Day 3 as beta tester:
    Today we tried to connect VN Mobifone but due to rural areas that will let us stayed in 2G only since 3G was not found and we couldn't connect to 4G either.

    Line was frequent dropped but still usable, calls and texting is working even we in somewhere in ocean and cave ;)

    Still, our favourite is Viettel but looking for that call bugs can be fix asap as Vinaphone is not so stable after leaved cities/towns.

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  • Avatar
    CHEW KHONG GIAP

    Answering to 

     

    (1) End 2016, Vietnam Government have cancelled estd 12 million illegal SIM as what you stated.

    Logically, like Malaysia...registered properly from an approval provider....mostly at airport and i am sure whoever work at airport can speak understable english...right?

     

    (2) Misused yorur identity/overseas telco selling yoru info?...you must be kidding right? You visit Vietnam and don't trust their registration system...only use your passport...Not your Malaysia ID card to register?

    What can they do with your passport identity?

    Do you know that Malaysia leak personal data about 46million way back mobile number subcriber Year 2017?

    So Malaysia very safe kah?

    At least ..Vietnam Government remove illegal SIM registered about 12 million..

    Malaysia le?..any news...i can honestly tell you up to now..i even have one illegal registered sim still running goods for years...

    (3) All country have quota lo..

    You think those vietnam/prc or other country come visit Malaysia familiar with Malay/English language?

    if i am not mistaken...paying rm30 got 7GB data quota lo.

    People like You and me surely do googling to get the best rate before we travel..right?

     

    Betol taK?

     

    (3)

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  • Avatar
    CHAN YONG GEE

    Yup, best if Yoodo launch monthly RLH plan like what Digi did! Or at least xx Days RLH plan. Please launching soon!

    For now, please let it to be auto renew for RLH 2 plan (since it is free now hahaha)

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    CHAN YONG GEE

    Agree with Chew, should launch for affordable RLH plan, week/monthly.

    RM10.00 daily plan only good for short trip, unless we visiting the country that really high cost in telco service fee. Depends, prepare a calculator before we plan to visit that country, counting which option more suitable for us. Wakaka

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  • Avatar
    CHAN YONG GEE

    3 of my friends will test RLH 2 in Vietnam tomorrow. One of them planning to port out from Digi to Yoodo after return home. Hehe

    Yoodo need to do more work, none of them know about Yoodo. Of course , an affordable Yoodo plan is the key. Tq

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  • Avatar
    theJeff Yoodo Staff

    Hi CHAN YONG GEE, thanks for your feedback. Just a quick update to mentioned that there's not gonna be any auto renewal for RLH 1 or 2.

    We have proposed this, when there's an update - I will surely update the Community as well :)

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  • Avatar
    WONG MENG JIAN Superuser

    Hi Jeff,

    Day 4 as beta tester:
    Finally we saw improvements in Yoodo RLH, we still able re-order online after existing RLH expired, this is good compared to previous kicked us out once expired.

    In Hue, Vinaphone gave us 8 Mbps download speed and 5 Mbps upload speed and all services was working smoothly.

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  • Avatar
    CHAN YONG GEE

    My friends feedback:

    Vietnam: Danang and Hoi An

    Internet speed consider ok, Download 5.xx Mbps Upload 0.09 Mbps

    Call: ok, can make/ receive call. But don’t know why call forward from Digi fail. Work while in Malaysia , not working at Vietnam.

    Line coverage poor while at indoor. Same problem here (Malaysia).

    Thank you Yoodo for free beta RLH2

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  • Avatar
    WONG MENG JIAN Superuser

    I've just filled survey form and feedbacks for my RLH2 beta testing, thanks Yoodo and Jeff.

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