Port in rejected

CHAI CHEONG SOON

October 13, 2018 10:15

Basically I have already settled previous month payment for Umobile.. left only some unbilled amount 2.00++ with this I unable to port in... Headache la... Keep reject my port in

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36 comments

DENJAY NAVEER ASLAM BIN TANJUI

October 13, 2018 10:20
Have you contacted Umobile sir? want to know on their part why they continue to reject your port process
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WONG YUEN SERN

October 13, 2018 10:25
Umobile rejected your port out request? I guess you need to give them a call or go to the Umobile centre to settle everything. If Umobile keep rejecting you, then you won't be able to port in to Yoodo.
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HERMANSA BINUDAH

October 13, 2018 18:10
If cant port in to celcom then yoodo
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Permanently deleted user Yoodo Staff

October 13, 2018 23:53
CHAI CHEONG SOON if you don't have any outstanding with U Mobile anymore, and request still rejected.. you can lodge a complain with MCMC, can do it on their website itself, quite straight forward.

No telco can reject their customers from porting out. Some make it harder, asking you to fill forms, or because of some outstanding etc but legally no one should stop you :)
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CHAI CHEONG SOON

October 15, 2018 06:42
i manage to switch to yoodo.. thanks
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Permanently deleted user Yoodo Staff

October 15, 2018 06:47
CHAI CHEONG SOON awesome! Welcome onboard! :D
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

October 15, 2018 07:18
Welcome bro 🤗🤗
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WONG YUEN SERN

October 15, 2018 09:01
Finally you've resolved this. Welcome to Yoodo 👍
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SAIFULLAH BIN MUHAMMAD SARATH

October 16, 2018 09:56

Edited
Status telco saya sekarang ialah UNIFI, dan sy adalah downline ke-4, 1 famili pengguna unifi. Sy nak tukar ke Yoodo dan kekalkan nombor lama, cuba activate yoodo gunakan apps, tetapi unifi tak port out sy dari rangkaian. Unifi kata tak boleh 'separate' dr main line, hanya boleh terminate shj. Betul ke begitu? Atau ada cara lain? Tolong bantu saya.....
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

October 16, 2018 10:02
Utk port out, kena semua sekali rasanya. Atau cuba port out ke prepaid dulu.
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FAIZUL BIN MOHD DOM

October 16, 2018 10:09
Kes webe/unifi ini rumit banyak..kalo main line maybe mudah nk separate.. Tp sub² line hmmm...Main tarik tali jerla.
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FAIZUL BIN MOHD DOM

October 16, 2018 10:11
U can try this bro..👇👇
Sharing from our friend from webe,
I've got that done by raising the case to SKMM - aduan.skmm.gov.my

1) Raise your case with WEBE, get a report number
2) Raise a case with MCMC at link above give them Webe report number
3) SKMM will help to chase and follow up till your line get separated
4) Once done - Welcome to Yoodo buddy!
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CHAI CHEONG SOON

October 17, 2018 08:36
hi FAIZUL BIN MOHD DOM i manage to port in already last week.

honestly this yoodo comunity forum is very not-user-friendly, should at least give a reply button like the others forums.

if i use yoodo apps basically i unable to fnd this back.... lol.. now i use desktop computer and click the link from my email to open this, should have option to see all my post ma..
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WONG YUEN SERN

October 17, 2018 10:39
Only in desktop mode can see all your posts. Can even see all your chats with the Live Chat agents. But yeah, hope Yoodo will migrate to a more user friendly forum platform in the future.
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TO_BE_DEFINED

November 23, 2018 09:22
Adakah sy perlu apply kad sim yg baru jika sy mahu gunakan no yg diguna sekarang? Jika sy dah dapat kad sim yg kena pilih no yg lain... 🤷‍♂️
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

November 23, 2018 09:26
Sim yg belum diaktifkan boleh digunakan utk nombor baru atau kekalkan nombor lama.
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JAFRUL FIRDAUS BIN JINAN TAIB

November 23, 2018 09:28
Kad sim yang dipesan adalah kad yang kosong tanpa nombor phone. Ianya hanya akan diaktifkan apabila menggunakan aplikasi yoodo untuk pendaftaran.
Semasa pendaftaran boleh pilih samada ingin dapatkan nombor baru dari yoodo ataupun Port in nombor sekarang ke yoodo.
Harap membantu.
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HATIFI AZIM BIN HAMZAH

November 23, 2018 11:56

Edited
Untuk pindahkan nombor dari syarikat lain ke Yoodo, kena dapatkan SIM Yoodo terlebih dahulu.

1. Tekan alamat tertera untuk mohon, https://goo.gl/BLmyGP

2. Pilih, I want free SIM

3. Pilih Keep My Number
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KAMSIAH BINTI AZMI STEPHEN

January 30, 2020 16:23
hello boleh saya tahu saya nak berkomunikasi dengan siapa pasal saya punya pendaftaran yoodo ni. Sebab tadi saya call umobile centre pasal pernukaran port in saya dari no umobile ke yoodo customer service umobile cakap pihak yoodo ada salah masukan no ic saya. Dengan siapa saya patut berkomunikasi harap maklum saya ingin mendapat jawapan segera kalau boleh. Terima kasih
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

January 30, 2020 17:03
Hai. Sila hubungi live chat untuk betulkan IC anda. Jika IC anda di dalam akaun Yoodo betul, boleh minta Yoodo untuk mohon MNP sekali lagi sementara itu buat semakan IC dengan Umobile samada IC dalam rekod Umobile betul atau tidak. Scroll ke bawah utk capai butang live chat.
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KAMSIAH BINTI AZMI STEPHEN

January 30, 2020 17:27
terima kasih sebab memberi info dengan cepat. Ic saya dalam Yoodo betul cuma masa saya buat panggilan di customer service umobile ic saya 96 di bahagian depan menjadi 98 itu sahaja alasan pihak umobile untuk rejecting request untuk bahagian port in saya
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MOHAMMAD ARIFFIN BIN ABDUL RAHMAN

January 30, 2020 18:28
Jika anda MNP, Yoodo akan hantar request kepada Umobile berdasarkan maklumat yang Yoodo ada. Jika IC pada Yoodo betul, samada IC pada Umobile salah atau terdapat error semasa request. Boleh live chat untuk minta Yoodo send lagi request.
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AHMAD KHAIDHIR BIN JUSOH

January 30, 2020 18:50
betol tu...kene baiki dlu no ic baru noleh port out...kalu x ada masalah no ic x sama dgn no didaftarkan tu..
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KAMSIAH BINTI AZMI STEPHEN

January 30, 2020 19:57
macam mana nk betulkn sy dh cuba tp tk dpat nk betul kan.. toturial please
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BEH TONG YU

January 30, 2020 22:02
Live chat dengan Yoodo untuk check IC. Check IC dengan U-Mobile untuk confirm semua betul. Selepas itu buat sekali port in ke Yoodo.
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AHMAD KHAIDHIR BIN JUSOH

January 30, 2020 22:06
KAMSIAH BINTI AZMI STEPHEN : mcm ni..scroll dibawah ni ada nampakkan dia tulis live chat, whatsapp (beta) tetapi dia ada masa yang boleh dihubungi...
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MOHAM AD NUR AZIZIH BIN ABDULRAIS

January 30, 2020 22:18

Edited
KAMSIAH BINTI AZMI STEPHEN kalau IC di Umobile yang salah, buat pembetulan di Umobile baru buat sekali lagi proses kekalkan nombor ke Yoodo.

Live chat Yoodo ada kat bawah.
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FAIZATUL MAISARAH BINTIABDUL AZIZ

May 28, 2020 00:27
Hai saya nak tanya. Atas nama saya ada 2 number. For now one of that number nak tukar ke yoodoo. But skrg port in rejected. Adakah disebabkan saya ada 2 number atas nama yg sama?
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DENJAY NAVEER ASLAM BIN TANJUI

May 28, 2020 00:35
Hi FAIZATUL MAISARAH BINTIABDUL AZIZ

Boleh saya tahu dua nombor tersebut detail dia apa, sub-line ke atau macam mana? Dan telco apa?
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Permanently deleted user

May 28, 2020 00:37
Hi, boleh tanya ejen livechat apa sebab ditolak oleh telco asal dan minta nasihat untuk MNP lagi.
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