ROAM LIKE HOME 2: BETA TESTING for 41 COUNTRIES

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137 comments

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    LOW SOO SAN

    Hi Yuen Sern, not really clear here.

    So what do I need to do when I touch down later? Will I be able to use data roaming automatically? The country is Korea, which should be in RLH2.

    Says I can use data roaming once I touch down later, what happen after 24 hours? What should I do then?

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    WONG YUEN SERN

    Yes you are able to use data roaming when you touch down in Korea because you have subscribed to RLH prior to departure. As Jeff mentioned previously, just use data/make a call/send an sms to activate RLH pass. Once activated, it is valid for 24 hrs. After 24 hrs, pls subscribe to RLH again at the Dashboard.

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    LOW SOO SAN

    Thanks Yuen Sern! Will give it a try and let you guys know if there is any issue :)

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    LOW SOO SAN

    Thanks Yuen Sern!

    Will test it later and let you guys know.

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    LOW SOO SAN

    Hi guys, my GF touchdown in Korea, she turned on data roaming (as usual there is a warning that high charges might be incurred due to data roaming), should I be worried about this? What is the credit limit and is yoodo helping to waive if something is done wrong ?

    Anyway, she is able to data roam now but she is not able to send SMS, any idea? When I activated the Sim, I selected the lowest plan for SMS so theoretically I will be able to SMS from Korea right?

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    WONG YUEN SERN

    I think that warning is auto generated by the phone when you turn on data while roaming. Anyway, the data limit you have is based on the data plan you have selected. Example, if you have subscribed to the promo 20GB for RM20, then you also have 20GB roaming data. That's why it's called Roam Like Home. You can use the plans you have selected like you are home in Malaysia. And if you have used up the 20GB, you still have basic internet of 64kbps.
    For the sms, you should be able to send smses to Malaysian numbers. Not too sure why it is not working. Maybe try to switch the phone off and on again?
    Worst case, you could also Live Chat with Yoodo's agents to troubleshoot further.

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    LOW SOO SAN

    Oh yes , I understand RLH Yuen Sern, just afraid that something was done wrong to the setup and ended up roam on other network and incur bill shock, anyway I can see the dashboard nw the RLH pass is turned on with 22 hours left until expires. So i think everything works now.

    Kudo to Yoodo really hopefully RLH2 will go into live with aforsdable price, not to mention their booster package (although is temporary), have just placed order for second Sim for my own business use haha

    Oh yeah regarding the SMS! Made a mistake for asking my GF to SMS to my SG number, good catch for mentioning SMS to Malaysia number Yuen Sern .

    Thanks for your help!

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    theJeff Yoodo Staff

    Good to know it works! LOW SOO SAN

    Actually, if she needs to SMS you in SG, she can (or you can do it for her haha) purchase IDD :)

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    WONG YUEN SERN

    You are welcome. Hope everything is working well now.

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    WAI JUN XIAN

    1) When you'll be travelling?
    03-NOV-18 to 14-NOV-18

    2) Where will you be travelling to? City (and country)
    Christchurh, hokitika, queenstown, dunedin, oamaru, lake tekapu (New Zealand)

    3) For how long will you be there
    12 days

    hopefullly this free RLH2 can extend for my testing in New zealand.

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    AZNOR HAZWAN BW AZZAN

    Anyone tried this beta at Osaka? So how was the speed and connection?

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    theJeff Yoodo Staff

    Not sure about Osaka per se, will check tomorrow but overall in Japan we've had many users tried and everything is good, we've done a survey on those who used the RLH2 there as well AZNOR HAZWAN BIN AZIZAN :)

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    AZNOR HAZWAN BW AZZAN

    I'm waiting for you guys to release the price for RLH2 since I will be going to Japan on November. (^_^)v

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    WONG MENG JIAN Superuser

    I'm hoping that RLH2 will not be too costing for us :D

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    theJeff Yoodo Staff

    Well it's definitely gonna be Less than "RM 38 for 500mb data" haha =P

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    AZNOR HAZWAN BW AZZAN

    If yoodo price is somewhat near the current other telco charge., not many will use it since pocket rental wifi is a cheaper alternative

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    WONG ZENG JIE

    Now my wife in Dubai and using RLH beta. So far so good, connection is stable and fast.👍 looking forward the release of price of RLH2, since next month going to Japan and Eastern Europe for December.

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    NG SEA CHOOI Superuser

    Hi Yoodo,

     

    I will be traveling to Shenzhen at Nov. Hopefully this Test is still on-going.

     

    1) When you'll be travelling? 
    06-NOV-18 to 10-NOV-18

    2) Where will you be travelling to? City (and country) 
    China Shenzhen

    3) For how long will you be there 
    5 days

     

    Thanks.

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    WONG MENG JIAN Superuser

    Hi Ng,

    You can order 1 day of China RLH2 first for both of you and your wife.

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    TAN SHEONG KEE

    1) When you'll be travelling?

    1 Nov - 21 Nov

     

    2) Where will you be travelling to? City (and country)

    Rome, Florence, Venice - Italy

    Nice, Marseilles - France

    Barcelona - Spain

     

    3) For how long will you be there

    3 weeks

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    FARIZAH BINTI NIAT

    1) When you'll be travelling?
    -10 Nov 2018

    2) Where will you be travelling to? City (and country)
    -Medina and Mecca(Saudi Arabia)

    3) For how long will you be there
    -10 days

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    HOO HUNG SEAH

    1. Japan 31oct-nov 7
    2. Sapporo
    3. 8 days

    Testing on Softbank network, excellent coverage. The only thing is Yoodo should provide a guideline to make sure users use the correct APN to connect. Initially my APN was celcom and couldn't connect. Did some googling (lucky narita has free wifi) and add a new Yoodo APN. pls put this in your purchase page. tq

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    theJeff Yoodo Staff

    Thanks for the feedback HOO HUNG SEAH 

    Yes we're definitely updating that, probably with video and a gif as well to help those unsure of how to edit VPN etc.

    Have a good trip!

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    AZNOR HAZWAN BW AZZAN

    Will be arriving in Osaka today’s night. So still can use the free beta after activate let say at 11pm. So beta will expired 1 Nov at 11pm too?

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    Diow Yu Ing

    Travelling Italy tomorrow, can someone please share the Iphone APN configuration? Thanks!

    btw one more question can sms be receive without the pass?

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    WONG YUEN SERN

    Hi Diow Yu Ing .. you can follow the screenshots given by Jeff in the link below.

    https://support.yoodo.com.my/hc/en-us/community/posts/360000630393-APN-SETTING 

    Or some advise given by Adnan in the link below.

    https://support.yoodo.com.my/hc/en-us/community/posts/360001290334-Data-tak-boleh-guna-  

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    WONG YUEN SERN

    yes, you can receive sms without subscribing to RLH.

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    TO_BE_DEFINED

    Any update on RLH 2?

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    LOW SOO SAN

    Hi guys, so I m travelling again soon, this time it will be narita(jp) and LA (US).

    1. Can i still subsribe to RLH2?

    2. Should I activate my japan one here first (use it automatically once touch down in Japan)

    3. Activate RLH2 on each subsequent day?

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    TO_BE_DEFINED

    My family is using Yoodo and they are in Korea now. Can they join? Me too traveling to Osaka, Japan on 15Nov to 21 Nov. Please let me know if we can join the testing parade. Hehe

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