ROAM LIKE HOME 2: BETA TESTING for 41 COUNTRIES
Hi guys, we'll be launching RLH2 - adding 41 countries to the list! woohoo! :D
As we're not able to test extensively in every one of these single of these countries individually, would like to ask for help from our community to try it out!
It'll start from Next Monday onwards for a week or two. During this testing, you'll be able to purchase Roam Like Home 2 at RM 0! Yup FREE, in return, just need your feedback on it ;)
If you'll be able to test, please reply this thread with;
1) When you'll be travelling?
2) Where will you be travelling to? City (and country)
3) For how long will you be there
Here's the list of Countries for RLH 2
We'll also be in touch via email to a few of those traveling. If you have any other questions, feel free to post it here! Thanks
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Yoodo Guest tentatively Yes, till end of Oct 2018 :)
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Yoodo Guest We haven't set a price for RLH 2. For actual cost of your roaming, you gotta wait till that's out for the actual price. For now, all I can say is that till end Oct, it'll be FREE for RLH 2 :)
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Yoodo Guest wah so nice! Pilot? haha :)
kampuamee off the records; I'd say it should be higher than RLH 1, cause the general roaming charges in these countries are pretty high but I can only give more clarity when I have further confirmation. I'd definitely update in Community the moment I hear anything =D
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Hi DANIEL LEE
Tentatively the Beta Testing period ends at the End of October. I'll get in touch with you directly via email if we still need testing done for US after this period ya. Thanks! :)
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Beta Testing period would most likely end this October. After which the services will go Live and you can purchase it from the app itself as per normal :)
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hi CY ANG,
The speed and network coverage is really dependant on the operator over there. We don't limit or throttle anything.
Please get in touch with our agents via Live Chat, they will get more info from you. As it's still the Beta Testing period, we'll be able to check this with our roaming partners fairly quickly. Thanks!
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Hi I'll be able to test
1) When you'll be travelling? 1st Nov 2018
2) Where will you be travelling to? City (and country) Jeju, South korea
3) For how long will you be there? 1 week
Some question, should I activate RLH now or how many days before the trip?
If I have 2GB plan, I can fully utilize the quota during the trip at oversea or it will have some limitation ?
can share usage with others via hotspot?
Thank you.
Regards
Kwong
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Hi @jeff. I am Travelling to Dubai from 25th - 30th of October. For the RLH 2 is under "United Arab Emirates" and telco is "DU" right? As mentioned, APN have to set to "yoodo". So can I just change the Yoodo SIM card upon arrival and set the APN at Dubai? Does it work? Or I have to set it before departure(when I am still in Malaysia).
Thanks & have a nice day....
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Hi Low, you can roam for free, daily renew manually.
Hi Wong, you can activate/purchase in home/abroad, I've tested both methods.
Hi Kee, you can tether your quota and fully using your 2GB but at RLH2 prices as beta is ending soon.
Hi Jeff, I was saw few calls from Yoodo while abroad but heard no voices when pickup. Anything I can help?
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Hi WONG MENG JIAN, not sure about the call. Will check with the team if they tried to reach. I think today we'll be sending out like a Survey to those who've traveled so far to get their feedbacks on RLH 2 so far.
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Hi WONG ZENG JIE, can set your APN now to yoodo better still. Yea just latch on to our Preferred Partner Network and you should be able to use your Roam Like Home :)
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LOW SOO SAN try sending this SMS to update your APN settings > type SET and send it to 20999.
It's a free sms so you dont need to have a sms plan to send this.
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Hi Meng Jian, thanks for info will try it when abroad.
Hi, thejeff. Due to the Yoodo sim is new number and might need to use the current number in Singapore before head to Dubai. And my phone is only can insert one SIM card. So is it ok if only change the Yoodo SIM card and do the APN setting after touch down in Dubai? -
Hi WONG ZENG JIE, yes can - once you've changed the APN, just restart the phone.
If you've already purchased RLH 2 then just use Data or Make a Voice call or send an SMS. This will trigger/activate the RLH2 pack and you're good to go.
Depending on the roaming partners Network, there are cases where our customers needed to wait 2-3 mins or a bit more before the RLH 2 starts once you've done the Data/Voice/SMS trigger :)
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Hi Jeff, Meng Juan,
Like I mentioned yesterday, when I subscribed the roaming pass, it says 30 days validity, however, I understand from here and from the webpage that I gotta subscribe RLH2 manually daily, I subscribed it on 22nd Oct 5.05am, now which is 23rd Oct 5.49am, when I went into the dashboard, it says my validity for the roaming has got 29 days left. And I tried to resubscribe, but the button is greyed out, I am pretty sure I did something wrong here so can you guys please advise?
This is for my GF she is touching down in South Korea soon, hopefully she will be able to use data there!
Thanks in advance :)
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