ROAM LIKE HOME 2: BETA TESTING for 41 COUNTRIES

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137 comments

  • Avatar
    TO_BE_DEFINED

    is the beta free testing still ON until 31/10/2018?

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    theJeff Yoodo Staff

    Yoodo Guest tentatively Yes, till end of Oct 2018 :)

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    theJeff Yoodo Staff

    Yoodo Guest We haven't set a price for RLH 2. For actual cost of your roaming, you gotta wait till that's out for the actual price. For now, all I can say is that till end Oct, it'll be FREE for RLH 2 :)

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    TO_BE_DEFINED

    @thejeff

    May I know roughly when the RLH 2 pricing will be available?

    Will it be more expensive than RLH 1?

    Will the RLH 2 available for purchase after Oct 2018?

    Would like to know before activating the new SIM.

    Thanks.

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    TANG PICK YEE

    Bangkok, Thailand: Oct 18 (4 days)
    Paris, France: Oct 25 (3 weeks)
    London, UK: Nov 18 (1week)

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    theJeff Yoodo Staff

    Yoodo Guest wah so nice! Pilot? haha :)

     

    kampuamee off the records; I'd say it should be higher than RLH 1, cause the general roaming charges in these countries are pretty high but I can only give more clarity when I have further confirmation. I'd definitely update in Community the moment I hear anything =D

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    SHENG WEI CHENG

    1) When you'll be travelling?
    24th Oct 2018
    2) Where will you be travelling to? City (and country)
    Ho Chi Minh & Hanoi, Vietnam
    3) For how long will you be there
    Till 31st Oct 2018

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    DANIEL LEE

    Is it still possible to apply for the beta test?

    If you'll be able to test, please reply this thread with;

    1) When you'll be travelling?
    12-19 Nov

    2) Where will you be travelling to? City (and country)
    -Florida,USA

    3) For how long will you be there
    - 6 days

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    theJeff Yoodo Staff

    Hi DANIEL LEE

    Tentatively the Beta Testing period ends at the End of October. I'll get in touch with you directly via email if we still need testing done for US after this period ya. Thanks! :)

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    LAU HUI CHONG

    1) When you'll be travelling? - November to March 2019

    2) Where will you be travelling to? City (and country) - Taiwan and USA

    3) For how long will you be there - 2 days TW and 4 months USA

    When will this RLH beta end?

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  • Avatar
    ANG CHIN YAO

    Hi Jeff or whoever can help, I'm currently in Taiwan using RLH2, but only getting 3G/H+ signal, and the data speed pretty slow and unstable :(:(... is it as per expected? Kinda regret now...pls help :(:(

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    theJeff Yoodo Staff

    hi LAU HUI CHONG

    Beta Testing period would most likely end this October. After which the services will go Live and you can purchase it from the app itself as per normal :)

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    theJeff Yoodo Staff

    hi CY ANG,

    The speed and network coverage is really dependant on the operator over there. We don't limit or throttle anything.

    Please get in touch with our agents via Live Chat, they will get more info from you. As it's still the Beta Testing period, we'll be able to check this with our roaming partners fairly quickly. Thanks! 

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    KEE KWONG WEI

    Hi I'll be able to test

    1) When you'll be travelling? 1st Nov 2018

    2) Where will you be travelling to? City (and country) Jeju, South korea

    3) For how long will you be there? 1 week

    Some question, should I activate RLH now or how many days before the trip?

    If I have 2GB plan, I can fully utilize the quota during the trip at oversea or it will have some limitation ?

    can share usage with others via hotspot?

    Thank you.

    Regards

    Kwong 

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    WONG ZENG JIE

    Hi @jeff. I am Travelling to Dubai from 25th - 30th of October. For the RLH 2 is under "United Arab Emirates" and telco is "DU" right? As mentioned, APN have to set to "yoodo". So can I just change the Yoodo SIM card upon arrival and set the APN at Dubai? Does it work? Or I have to set it before departure(when I am still in Malaysia).

    Thanks & have a nice day....

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    LOW SOO SAN

    Hi, I have purchased the Beta, selected countries as South Korea, and thereafter purchased with 30 days validity.so that's it? I will be able to roam in Korea during my upcoming trip from 22-24 Oct?

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    WONG MENG JIAN Superuser

    Hi Low, you can roam for free, daily renew manually.

    Hi Wong, you can activate/purchase in home/abroad, I've tested both methods.

    Hi Kee, you can tether your quota and fully using your 2GB but at RLH2 prices as beta is ending soon.

    Hi Jeff, I was saw few calls from Yoodo while abroad but heard no voices when pickup. Anything I can help?

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    LOW SOO SAN

    Hi Meng Jian,

    Thanks for the reply, i saw some other member here mentioned about APN matters, i went into the APN of my phone, i only saw "celcom", can you advise what i should do around the setting to get the roaming work?

     

    Thanks in advance!

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    theJeff Yoodo Staff

    Hi WONG MENG JIAN, not sure about the call. Will check with the team if they tried to reach. I think today we'll be sending out like a Survey to those who've traveled so far to get their feedbacks on RLH 2 so far.

     

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    theJeff Yoodo Staff

    Hi WONG ZENG JIE, can set your APN now to yoodo better still. Yea just latch on to our Preferred Partner Network and you should be able to use your Roam Like Home :)

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    WONG MENG JIAN Superuser

    Hi Low, you can set APN to yoodo then everything is ready to roaming.

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    WONG YUEN SERN

    LOW SOO SAN try sending this SMS to update your APN settings > type SET and send it to 20999.

    It's a free sms so you dont need to have a sms plan to send this.

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    LOW SOO SAN

    Meng Jian, can you kindly share a screenshot? as i mentioned, i only saw Celcom in my APN under Yoodo sim.

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    WONG MENG JIAN Superuser

    Hi Low, my phone not allowed me to upload image.

    You can find out inside cellcular network and amend first 2 column of APN and Name to Yoodo instead of celcom3g.

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    WONG ZENG JIE

    Hi Meng Jian, thanks for info will try it when abroad.
    Hi, thejeff. Due to the Yoodo sim is new number and might need to use the current number in Singapore before head to Dubai. And my phone is only can insert one SIM card. So is it ok if only change the Yoodo SIM card and do the APN setting after touch down in Dubai?

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    CHAN YONG GEE

    Hi Low, delete celcom, type yourself, type yoodo in the fill

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    theJeff Yoodo Staff

    Hi WONG ZENG JIE, yes can - once you've changed the APN, just restart the phone.

    If you've already purchased RLH 2 then just use Data or Make a Voice call or send an SMS. This will trigger/activate the RLH2 pack and you're good to go.

    Depending on the roaming partners Network, there are cases where our customers needed to wait 2-3 mins or a bit more before the RLH 2 starts once you've done the Data/Voice/SMS trigger :)

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  • Avatar
    SOFIA REHAN BINTI RAMLI

    In South Korea at the moment, using RLH2 :)

    I think somebody has said that the connection is only H+ at best. I am also experiencing a similar thing.

    And there is no welcome SMS also. Should I make a report via email, or contact the Live Chat crew, or submit a ticket?

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    LOW SOO SAN

    Hi Jeff, Meng Juan,

    Like I mentioned yesterday, when I subscribed the roaming pass, it says 30 days validity, however, I understand from here and from the webpage that I gotta subscribe RLH2 manually daily, I subscribed it on 22nd Oct 5.05am, now which is 23rd Oct 5.49am, when I went into the dashboard, it says my validity for the roaming has got 29 days left. And I tried to resubscribe, but the button is greyed out, I am pretty sure I did something wrong here so can you guys please advise?

    This is for my GF she is touching down in South Korea soon, hopefully she will be able to use data there!

    Thanks in advance :)

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    WONG YUEN SERN

    Once you have subscribed to RLH, you have to use it within 30 days (for your case you have to use it by 21 Nov). Once you start using the RLH pass when you are overseas, it is valid for 24 hrs.

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