ROAM LIKE HOME 2: BETA TESTING for 41 COUNTRIES

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137 comments

  • Avatar
    WONG MENG JIAN Superuser

    Thanks Jeff, will do so.

    @hightechgadgets8, I was there too, maybe can meetup for some drinks, my whatsapp 0137000965

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  • Alaaa

    I will be travelling

    1. From 1 Nov - 10 Nov
    2. London United Kingdom
    3. 10 days

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    SUNNY YAP

    I am travelling from 6-13 Nov to Australia. Will test RLH2.

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    YOONG CHONG YIN

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    HIEW KUM YUEN

    1. To Taipei, Taiwan on 22 Oct 2018

    2. Taipei

    3. One week

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    LEE CHIA WEN

    Hi Jeff,

    If you'll be able to test, please reply this thread with;

    1) When you'll be travelling? 14th November 2018

    2) Where will you be travelling to? City (and country) Tokyo, Japan

    3) For how long will you be there Approx 6 days. 

    P/S: Would love to help, please let me know how, thanks!

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    KARINA KOH MAY WAH

    Hi Jeff,

    1) When you'll be travelling? 25 October 2018

    2) Where will you be travelling to? City (and country) Hong Kong

    3) For how long will you be there? 6 days (25th - 30th October 2018)

    Thank you

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    theJeff Yoodo Staff

    Hi SUNNY YAPYOONG CHONG YINHIEW KUM YUENLEE CHIA WENKARINA KOH MAY WAH 

    RLH2 is already LIVE on Beta mode. Just ensure your App is updated and you'll be able to purchase it FREE at the moment. Enjoy your travels, if there's any issues -do get in touch with our agents via Live Chat and they'll be able help you through.

    So far we've not had any issues as long as the APN is set to yoodo :)

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    LEE CHIA WEN

    Hi Jeff,

    So i just switch my sim to Yoodo, when i am in Japan later. Do i need any further config?

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    theJeff Yoodo Staff

    LEE CHIA WEN just ensure you've purchase Roam Like Home & that your APN is set to yoodo

    That's it, once you're there either try using your data/sms/call (this will trigger the RLH). After that if still can't use Data, just wait for a few mins, and restart phone and try again. Should be all okay.

    You can use Softbank or docomo Network in Japan :)

     

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    LEE CHIA WEN

    Thanks Jeff for responding on such promptly manner. 

    One last question - just wondering the network config will it be as in 4G or 3G? (or much vary depends on the area we visit?)

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    KARINA KOH MAY WAH

    Hi Jeff,

    Thank you for your prompt response. Since HK is part of the Beta list, do I get to purchase the pass for "FREE" for the duration of my travel or is the "FREE" for only a certain period (ie: each person could only purchase 1 time, valid for 1 day only)?

    Thank you

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    theJeff Yoodo Staff

    LEE CHIA WEN yup this is entirely dependant on the Network of the Telco you're latched on to there. IF 4G you don't get any Data or if it's too slow, try changing to 3G? We've seen cases where on 3G it's still decently fast 2-5Mbps at some countries.

     

    KARINA KOH MAY WAH we're on BETA testing right now, and it's FREE for all long as within the BETA Testing period, we haven't decided on this, but could be until the end this Month. So technically you can purchase and use it for Free until the Beta testing period is over. It needs to be renewed daily :)

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    NOOR ADILAH BINTIMUHAMAD NOORDIN

    Hello

    Hopefully I can still make it for free RLH2 next month :-) 


    If you'll be able to test, please reply this thread with;

    1) When you'll be travelling?
    21 November

    2) Where will you be travelling to?
    New Zealand (throughout the country)

    3) For how long will you be there
    2 weeks

    Thank you

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    theJeff Yoodo Staff

    ahh NZ is awesome! NOOR ADILAH BINTIMUHAMAD NOORDIN

    But not FREE anymore in Nov haha you can purchase before end Oct and keep it for 1 month, atleast you'll get 1 day free RLH2 in NOV cause it'll be active for 30 days =)

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    WONG MENG JIAN Superuser

    Hi Noor Adilah, @Jeff was right.
    You can order RLH in advanced of 30 days and using for 24 hours after landing.

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    LEE CHIA WEN

    Oh means this not available during Nov right? ouch!

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    WONG YUEN SERN

    It is available, only no longer free. I guess it's only free in October for Beta testing. Can follow @Jeff's advise to purchase in Oct to enjoy 1 free RLH day in Nov.

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    TO_BE_DEFINED

    1) When you'll be travelling?
    16 Nov 2018
    2) Where will you be travelling to? City (and country)

    New Zealand

    3) For how long will you be there
    8 days

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    FOONG PEI YEE

    Hi, beta TEST in Taiwan in November, can I know if the data roaming is unlimited? How does it work?

    Do I need to have a data, call, sms package before I can activate a roaming pass?

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    WONG YUEN SERN

    Roam Like Home allows you to use your current data, voice, sms plans while roaming. So the amount of data you have while roaming depends on how much data you have subscribed in your monthly plan. If you run out of data, you can purchase boosters to add more data. The same goes for voice and sms.

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    myAwg

    1) 29th October 2018

    2) New Zealand (South Island)
    Cities - Christchurch, Greymouth, Fran Josef Glacier, Fox Glacier, Wanaka, Dunedin, Te Anau, Milford Sound, Queenstown

    3) 12days

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    WONG MENG JIAN Superuser

    Hi all, Wong YS was correct.
    RLH is just roaming access but still will consuming your current remaining quota of data, voices and sms.

    However you can always reload with booster plan anytime anywhere.

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    ANG CHIN YAO

    If you'll be able to test, please reply this thread with;

    1) When you'll be travelling? --> 20-Oct

    2) Where will you be travelling to? City (and country) --> Taichung/Taipei, Taiwan

    3) For how long will you be there --> 7 days


    Question about the roaming, let's say I purchase the RM5 voice call for 50mins, does it means that I can make any call for 50mins while roaming? What is the rate/min for calling from Taiwan?

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    WONG YUEN SERN

    You can call Malaysian numbers like as though you are still in Malaysia. If you want to call Taiwanese numbers, you need to purchase IDD packages.

    https://support.yoodo.com.my/hc/en-us/articles/360000286653-If-I-have-Roam-Like-Home-active-will-I-be-able-to-call-any-number-in-the-country-I-am-currently-roaming-in- 

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    ANG CHIN YAO

    Thanks for the reply. Once I activate the RLH, is it only valid for 24 hours? After 24 hours, can I activate the RLH again for free?

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    theJeff Yoodo Staff

    Hi CY ANG and the rest =)

    To clarify:

    Purchase RLH (can purchase ANYTIME, but currently for RLH 2, it's FREE as we're Beta Testing).

    Once Purchased, you'll have 30 days to Activate the Pack. IF not activated, the Pack will be void (can't be used and need to purchase again).

    What is "Activating RLH Pack"? - Basically means Using Data/Voice/SMS at the Roaming Country you're heading to (whether it's RLH 1 or RLH 2). 

    So How's the process looks like? 

    1) You purchase RLH 1 or 2 (anytime before 30 days of your travel OR on the day itself)

    2) You ensure APN on your device is set to yoodo

    3) When you reach the Country you're roaming to, ensure you're on the Network that is supported by Yoodo's ROAM LIKE HOME

    4) Activate the Pack (use Data, make a Voice call or send an SMS). If it doesn't get triggered automatically, wait a few mins and it should work well

    5) ROAM LIKE HOME gives you access to the existing Data/Voice/SMS quota you have on your account even when you're abroad, so ensure you have sufficient quota before you travel or purchase boosters as and when you need it!

    Hope that helps! If there's more questions, do post it here and I'll try my best to clarify =)

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    ANG CHIN YAO

    Hi Jeff,

    Thanks for the quick reply but sorry that I think my question didn't get answered :)

    In RLH purchse page in the app as below, it is stated that the validity is 24h starting from activation. If my trip to oversea is more than 1 day (which is applicable for most of us here), can I purchase the RLH again for free (for unlimited days) after the first 24h is expired?

    Thanks!



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  • Avatar
    theJeff Yoodo Staff

    CY ANG RLH 2 is Free until further Notice for Beta Testing.

    Which probably will be until the end of October. During this period, you can purchase and use every day for Free if you need :)

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    AZNOR HAZWAN BW AZZAN

    Hi Jeff,
    Let’s say I want to use the RLH2 after the beta test (which i need to pay), if I stay in Japan for 18days, in total for RLH2 will be RM 180 right?

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