Comments

46 comments

  • Avatar
    theJeff Yoodo Staff

    Hi, don't understand why you can't activate it. Would probably need more info on this.

    Best, is to get in touch with our agents via Live Chat (head to HELP tab and scroll all the way down) so they can assist you immediately. Thanks and looking forward to having you onboard! ;)

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    MUHAMAD FUAD BIN HADI

    yeah, me too, after register a debit card, my tx for failed eventhough my debit card already open for internet payment.

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    CHEAH YOON THYE

    Same here, stuck in bank card 😧
    Very troublesome to register.

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    theJeff Yoodo Staff

    Hey guys, there's actually a few threads on this.

    Basically, you have to get in touch with your bank to activate it (although some of you are able to purchase online already). This specifically happens cause Yoodo uses Tokens which enables you to set your plan to auto-renew if you choose to. At times the banks just wants to know for sure that it's really you requesting the service.

    So best thing to do, call and let them know you're signing up your debit card to be used for Yoodo payment. After that probably wait 5-10 mins and try again. If you need further info, feel free to get in touch with our agents via Live Chat (head to HELP tab and scroll all the way down).

    Looking forward to having you guys on board! =)

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    SHAHROL NIZAM BIN MD NOR

    Error appear Address field cannot contain special characters?what it mean?

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    FAIZUL BIN MOHD DOM

    Hi guys, as Jeff said there are few threads on this topics. Mind to read all the feedback & suggestion. It helped.

    Most of them already completed registration and happily use Yoodo now.. 😘😘

    Good Luck guys!!
    #Youdoitbetter

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    Ninieys Yoodo Staff

    Hi Yoodo Guest, :) regarding error appear Address field cannot contain special characters because of the address too long which mean you need to re-edit back your address. You need to write your house number in column 1 dan street number in column 2. Hope its help :)

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    TO_BE_DEFINED

    My camera is problem... no acctive the sim..

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    Ninieys Yoodo Staff

    Hello there,😊 in that case maybe you can borrow your family member or your friends' handphone by downloading the apps thru their handphone and activate your sim card from there as long as you using your own identification card.

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    LIM ZHI WEI

    ah, i see you guys have already manage to activate, welcome onboard CHANG MEI KUAN, MUHAMAD FUAD BIN HADI, CHEAH YOON THYE.

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    TO_BE_DEFINED

    Cannot actived. . Why?

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  • Avatar
    Ahmad Fitri bin Ali

    Hey! You’ll​ get​ FREE​ RM 20 when​ you​ sign​ up​ to​ Yoodo​.
    Just sign up using my referral link
    https://app.yoodo.com.my/assets/index.html#friendInvitation?code=gfeub1133

    OR enter my unique Referral Code gfeub1133 at the confirmation page when you activate!


    #youdoitbetter

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    WONG YUEN SERN

    Hi Guest, can give more details on what went wrong? Or you can Live Chat with Yoodo's agents to find out what happened.

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    kenapa sy tak boleh aktifkan sim menggunakan nombor lama sy?? sy nak gunakan nombor lama sy balek, sy x nak tukar nombor baru...

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    DENJAYNAVEER ASLAM BIN TANJUI

    Sebelum anda bertukar ke Yoodo, pastikan anda telah melengkapkan perkara-perkara berikut:

    Langsaikan semua tunggakan dengan pembekal talian anda.
    Pindah keluar semua talian-talian tambahan pada talian utama anda.
    Habiskan semua kredit dari pembekal talian anda.

    Seterusnya:
    Langkah 1: Pilih "Simpan nombor saya" di aplikasi/laman web Yoodo sewaktu mendaftar masuk.
    Langkah 2: Pesan SIM anda dan tunggu kirimannya.
    Langkah 3: Setelah anda menerima kiriman SIM anda, jangan masukkannya ke dalam telefon anda lagi. Aktifkan dahulu melalui aplikasi Yoodo.
    Langkah 4: Tunggu 1-3 hari untuk makluman dari kami yang nombor anda telah dipindahkan ke Yoodo.
    Langkah 5: Masukkan SIM anda ke dalam telefon. Anda dah boleh mula!!!

    https://support.yoodo.com.my/hc/ms/articles/115004350313-Bagaimana-boleh-saya-kekalkan-nombor-bila-saya-bertukar-ke-Yoodo-

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    tak boleh aktif nombor lama... bnyk kali dh cuba

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    DENJAYNAVEER ASLAM BIN TANJUI

    Boleh bagi maklumat terperinci mslh?

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    WONG YUEN SERN

    Nombor lama dari telco lain? Nak port in dari telco lain ke Yoodo? Nombor tu belum terminated kan?

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    belum terminated lg.. tarikh luput pun lambat lg

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    dia tulis mcm ni, "RALAT..nombor yg anda pilih tidak lg tersedia.. Sila kembali untuk memilih semula" .. sy bukan nak nombor baru, sy dh aply nk guna nombor lama.. knapa x boleh pulak..

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    masa register pn sy masok yg sbelah tu, yg ada tulis "keep my number" bukan sy pilih nombor baru.. tiba2 suruh sy pilih nombor lain pulak.. adoiiilaaa

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    DENJAYNAVEER ASLAM BIN TANJUI

    bole bagi screenshoot pada screen sebelum buat pembayaran

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    boleh, tp sy nk bagi mcm mana.. sini x boleh send gambar kan

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    WONG YUEN SERN

    Bukak Yoodo dgn browser dan pilih Request Desktop Site kat settings. Hanya kat desktop site boleh attach gambar atau link.

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    WONG YUEN SERN

    Problem kat atas nampak mcm sama seperti yg di bawah.

    https://support.yoodo.com.my/hc/en-us/community/posts/360017953253 

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    ye.. hampir sama mcm tu

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    DENJAYNAVEER ASLAM BIN TANJUI

    Hi guest, cuba ajukan tiket kpda khidmat pelanggan...dlm aduan tu sertakan maklumat lengkap mslh anda ok..

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    MOHAMAD ZULKHAIRYBIN AZIZAN

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    jadi mcm ni...😣😣

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    MOHAMAD ZULKHAIRYBIN AZIZAN

    ajukan tiket tu mcm mna.. tiket tu apa.. maaflah, sy x pandai dlm hal2 mcm ni..😣

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