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  • Avatar
    MUHAMMAD IZZUDDIN BIN ILIAS

    Sama..saya pun dah 2 hari tak dapat berhubung

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  • Avatar
    theJeff Yoodo Staff

    Hi Chee Sing Cheong & MUHAMMAD IZZUDDIN BIN ILIAS , not sure why it's taking that long. I've already alerted our agents to check and see if there's any indication this port out failed or if there are any other reasons. 

    They will be getting in touch with you soonest possible, and alternatively, you can also chat with our agents to see if there's an update later. Hopefully this gets sorted and you can come onboard soon! Looking forward :)

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  • Avatar
    WONG SOOK LENG

    Same here, dah tiga hari. Hopefully cn be solved asap.

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  • Avatar
    MOHD KHAIRY BIN ABD KHADIR

    Sama la sial betul la yodoo ni... Tak boleh port in tapi dia cut line telco asal, report skmm je baru laju dorang buat kerja

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  • Avatar
    WONG SOOK LENG

    Susah la, sebab bkan sentiasa dpt connected to wifi. Lagipun at least kena call ngan sms. Sekrg langsung x blh buat apa2

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  • Avatar
    MOHD KHAIRY BIN ABD KHADIR

    Itulah nak buat telco baru tapi sistem tak kemaskini,
    Agent pun tak dapat semak apa masalah, sedangkan dorang punya telco sendiri. Apa masalah kena siasat sampai seminggu

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  • Avatar
    MOHD KHAIRY BIN ABD KHADIR

    Jika tak selesai hari ini atau esok boleh ramai ramai report skmm, sebab no kita kemungkinan akan burn macam tu je

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  • Avatar
    Chee Sing Cheong

    Aduhai..masalah la klu nombor lama burn...klu ikut kan hati nak batal yoodo ni...1st time buat port out dpt masalah bgni..biasanya klu line lama dh cut line br dh bley guna..

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  • Avatar
    Chee Sing Cheong

    Sy hari ni dh masuk hari ke3..td kat fb pun ada jmpa 2 org dengan masalah yg sm juga..

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  • Avatar
    MOHD KHAIRY BIN ABD KHADIR

    Betul tak pernah lagi jumpa line asal dah cut line baru tak boleh guna lagi, sb line baru yg request pada line lama, line lama dah lepaskan automatik line baru hidup

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  • Avatar
    WONG SOOK LENG

    Tu la, aduh. Celcom line pn dah inactive. Entahlah nak tunggu sampai bila2

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  • Avatar
    WONG CHEE SENG

    My case lagi teruk. Dah 5 Hari. Aku minta keluar dari yoodoo pun Tak bagi. Dia cakap escalate. Aku fikir yoodoo products setengah masak punya...

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  • Avatar
    theJeff Yoodo Staff

    Hey guys, yes we're aware of this port in issue. There was a problem with network systems in Celcom that Yoodo shares with. Understand it's really sucky but we're unable to process those port-in's or even cancel the request etc during this period. 

    From my understanding (which I just checked again) this issue has just been rectified. Port-ins will be processed asap. Hoping all those been waiting will get updated soonest.

    I know it doesn't make all things better but some of these backend Network stuff is beyond our control. Will arrange for a compensation goodwill $$ token to get your Yoodo account to get the journey started. Apologize again for this technical issue :)

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  • Avatar
    MOHD KHAIRY BIN ABD KHADIR

    Baru saja activate my number... Setelah pressure agent banyak kali,

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  • Avatar
    Chee Sing Cheong

    Number sy pun baru aktif..tp payment unsuccessful..ni mesti kes debit card online payment..

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  • Avatar
    WONG SOOK LENG

    Baru activate tapi data xdpt guna

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  • Avatar
    MUHAMMAD ZA'IMBIN ZAKARIA

    mobile data xleh guna ni..call in n out ok je..

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  • Avatar
    MUHAMMAD ZA'IMBIN ZAKARIA

    admin..please fix this..banyak ordee customer masuk nihh

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  • Avatar
    WONG SOOK LENG

    I dah blh guna data i. So blh try to restart phone

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  • Avatar
    MOHD SYAFIQBIN MOHD FAUZI

    Selepas dapat aktif yoodo. Disarankan restart phone

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  • Avatar
    theJeff Yoodo Staff

    WONG SOOK LENG good to know you're all set! 

    Yang lain boleh ikut cadangan same ini ya! Try dulu, if still can't please get in touch with our agents :)

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  • Avatar
    Chee Sing Cheong

    Kamu ada dpt wallet rm20 ka?..sy hari tu line aktif x dapat pulak wallet rm20..

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  • Avatar
    MOHD SYAFIQBIN MOHD FAUZI

    Kamu ada letak code?

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  • Avatar
    WONG SOOK LENG

    I pn xde. Nak key in code apa ya

    2
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  • Avatar
    theJeff Yoodo Staff

    WONG SOOK LENG & Chee Sing Cheong , if it's your First Yoodo account registered under your IC, you don't need any code to get the Bonus RM 20 in your Wallet. 

    If you did not get it, do get in touch with our agents via Live Chat and they will asisst you accordingly :)

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  • Avatar
    WONG SOOK LENG

    Alright :)

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  • Avatar
    Chee Sing Cheong

    all problem dh selesai,.sekarang guna yoodo dengan gembira..thx to the all yoodo community..

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  • Avatar
    FAIZUL BIN MOHD DOM

    Glad to hear that, welcome onboard Sing Cheong.👌👍

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  • Avatar
    Ninieys Yoodo Staff

    Pheww! Glad to hear that too :D Welcome on board Chee Sing Cheong 

     

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  • Avatar
    CHANGKI BINTI AWANG ANAK

    Ok xde mslh

    1
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