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8 comments

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    CHAN KAM LENG

    Hmmm.. What is the problem you're facing?

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    Muhammad Syawal bin Halimun

    Hmm. For now all working fine for me. Yeah MNP process may takes some time but it worth because u want to keep the old number.

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    MOHD YAZID BIN MOHD IDRUS

    explain more please, failed to activate until which part was that?

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    SYAHRIZAN BIN ISMAIL

    If the issue is about the app installation, what can I say from my experience is Yoodo apps won't work with older version of Android.
    I'm register a number for my mom, and it's work well with her phone.I just monitor the account via my phone.

    Yoodo apps also won't worked if user using a phone that has been rooted. This has to do with banking security,since a rooted phone might be expose to malware threats.

    For MNP,porting in will takes about 24-48 hours (less than that) before the number fully migrate.Just make sure the line is active and without advance credit unpaid (if any).

    Hope that your problem will be solve very soon,as here in Yoodo,all of them will happily to serve us better 😊

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    LIM ZHI WEI

    Installation wont work on unlocked phone as well, doesnt have to be rooted. I have tried to install on older phones, one was released at about the same time as the Note 3, seems that it's not supported anymore. Anything older than Android 4.4 wont work.

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    theJeff Yoodo Staff

    Checked with Alya and rest of the team that you have spoken to. Indeed a unique issue, but it should be solved by end today, heard the team will get in touch with you to meet. Thanks for raising it up, 

    Seems there are issues in downloading and registering in older phones. LIM ZHI WEI is right on the Android version that's supported. 

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    TO_BE_DEFINED

    Such a great team there is at Yoodo esp Ms Alya 😊 😊.  Have just tried using 5th hp.. now SamsungS9 Plus. Everything was smooth until processing payment. Will continue consulting Ms Alya & the team 😊

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    theJeff Yoodo Staff

    Thanks! buttt let's get it all sorted so we can officially welcome you onboard Yoodo community! Can't wait!

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