Would my credit card get charged if I pick up unknown foreign countries numbers?

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    theJeff Yoodo Staff

    hi CHANG CHEN YEE, I'm not 100% on this - but receiving calls you shouldn't be charged tho. Let me double check and get back to you on this tomorrow! Thanks :)

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    SYAHRIZAN BIN ISMAIL

    For the security reasons,its better for you to ignore the call.If the caller is your relatives,I'm sure that they will sms or WhatsApp you later. Otherwise,you just save the number,and refresh the phonebook list on WhatsApp.maybe the caller face will appear if it is from mobile number 😊

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    theJeff Yoodo Staff

    I do agree with SYAHRIZAN BIN ISMAIL on this!

    I use this app called True Caller https://www.truecaller.com/  , guessing they have it on android as well.

    Basically, if it's a spam/scam number - people can update it so if they should call them or anyone else, it'll show. Crowdsourced stuff - it works! 

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  • Avatar
    theJeff Yoodo Staff

    Hey CHANG CHEN YEE, triple checked this to give a firm NO, you will Not be charged for Any incoming calls (even from overseas numbers) - as long as you're in Malaysia. =)

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    CHANG CHEN YEE

    Great, thanks for the information.

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    CHANG CHEN YEE

    Another related question to this thread,

    Would calls to 1-300, 1-800 or etc special numbers end up with our credit card get charged?

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  • Hi there ^_^

    Upon making calls to 1300, 1800 etc numbers, your credit card won't get charged. However, your voice quota will be deducted instead (just like making a normal phone call within Malaysian telcos).

    Needless to say, no additional charges. Unlike MAXIS or UMOBILE, although they offer UNLIMITED CALLS, however there is exclusion if you make calls to 1300, 1800 etc numbers, per which you will be charged to your next monthly bill.

    Above all, Yodoo really offers power to the user, which makes YOODO smart choices.

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    SYAHRIZAN BIN ISMAIL

    Yeah,even it is called a toll free line,definitely it will be charged if the call been made from cellphone number.but it's totally free from fixed line.

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    ADNAN BINSAJAD HUSSEIN

    Hi @theJeff, I noticed you said won't be charged - as long as you're in Malaysia, which brings me to my own set of questions:

    1. I believe Roaming won't be able to work when overseas unless Roam Like Home is purchased, but FAQ says can still 'receive' SMS even without Roam Like Home which means Roamind does somehow need to be activated.

    2. If so, does Yoodo block 'incoming' calls when overseas when not subscribed to Roam Like Home? But allows SMS to come through?

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  • Avatar
    theJeff Yoodo Staff

    Hi ADNAN BINSAJAD HUSSEIN

    #1 - you can't receive SMS actually if there's no RLM, basically no line? 

    https://support.yoodo.com.my/hc/en-us/articles/360000898594-What-will-happen-if-I-visit-a-country-that-is-not-covered-by-our-Roam-Like-Home-roaming-package- 

     

    #2 - as above, yea you won't be able to receive any incoming calls :)

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    ADNAN BINSAJAD HUSSEIN

    Hi @theJeff, I'm asking about countries which 'are' part of RLH such as India or Singapore. It says in FAQ that we will still be able to 'receive' SMS even though RLH @RM10 is not activated.

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    ADNAN BINSAJAD HUSSEIN

    Hi theJeff , I am still waiting for an answer on the above (clarified) question :)

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  • Avatar
    theJeff Yoodo Staff

    alamak ADNAN BINSAJAD HUSSEIN sorry!

     

    Yup correct. Even if you don't purchase RLH, you can still receive (in-coming SMS) but no out-going SMS and no receiving or making voice calls.

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    ADNAN BINSAJAD HUSSEIN

    Thanks :)

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    MOHD SAUFFIEBIN MANSOR

    if you are android user, let say unknown number calling you, no need to save that number, just use this apps https://play.google.com/store/apps/details?id=me.wasapp.wasappme , it will show the whatsapp number without saving number.

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  • Avatar
    FAIZUL BIN MOHD DOM

    Im on android & use TrueCaller. Recommended to install it.. 👍👍

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    theJeff Yoodo Staff

    yea I've been using TrueCaller for about a year now, good stuff! FAIZUL BIN MOHD DOM 

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    HATIFI AZIM BIN HAMZAH

    Untuk panggilan ke nombor 1-800, semua operator tidak caj.

    Untuk 1-300, Yoodo tak caj. Syarikat lain, caj ke nombor tersebut.

    Talian saya tidak aktif pun, saya tiada masalah membuat panggilan ke nombor 1-800, 1-300.

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