How long I can wait before activate my SIM and when to make payment?

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  • Avatar
    CHAN KAM LENG

    Thanks for the clarification Taufek and Jeff! I can't wait to switch to Yoodo but I've got like 20ish days left until my current telco cycle ends, didn't wanna waste the money I paid #cheapo 😅😅 so I'll wait till like about a week before my current telco cycle is up and switch to Yoodo.

    I've got another question which is unrelated to the topic here but I hope will get an answer. Let's say I get a plan with 50 mins call, what will happen if I exceeded the 50 mins call limit? How will I be charged?

    Thank you!

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    CHAN KAM LENG

    Hi Jeff! Thank you for the feedback! Though I've already find out the answers few days before 😂😂 but oh boy I'm excited for the future feature!! I totally geddit and I can't wait for it. You guys are the best 😭

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    BEH TONG YU

    Hi ADI MUHAMMAD HAKIM BINHUSIN, ianya akan mengambil masa 1-3 hari bekerja. Sila rujuk link di bawah

     

    https://support.yoodo.com.my/hc/ms/articles/115004830414-Berapa-lama-tempoh-pemindahan-talian-ke-Yoodo-

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    BEH TONG YU

    Hi ADI MUHAMMAD HAKIM BINHUSIN, adakah port in atau port out? Jika port out daripada Yoodo, hanya perlu pergi ke telco lain Dan minta port in number sendiri. Kemudian reply port out email daripada Yoodo dengan Chrome.

    Jika port in number sendiri daripada telco lain ke Yoodo, hanya perlu isi number sendiri semasa aktifkan SIM card. Dan ingat reply port out SMS daripada telco anda.

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    MOHD TAUFEK BIN MOKHTAR

    Selamat pagi..

    1. Selepas register untuk dapatkan sim kad dari yoodo, akan ambil masa dalam 3 hari bekerja.. So far tak sampai 3hri pon. Mcm pengalaman saya, hari nie register esok sim da smpai ke melaka.. Bila sim da smpai sy buat pengaktifan sim tersebut. Untuk aktifkan sim tersebut pihak yoodo akan bg 2 pilihan sama ada untuk pilih no fon baru atau kekalkan no yg sedia ada.. Jika masa aktifkan simkad pilih no baru, selepas selesai kita akan terus boleh guna no tersebut. Mcm sy, sy kekalkan no yg sedia ada. proses penukaran dari talian lama ke yoodo mengambil masa 3 hari bekerja juga, dan apa yg bestnya proses penukaran no sy ini ambil masa 1 hri sahaja..

    2. Selepas pengaktifan sim kad selesai dibuat, kita boleh pilih dan tetapkan apa plan yg kita mahu dan selepas selesai yoodo akan minta kita isikan maklumat kad kredit/atau debit. Setelah semuanya selesai pembayaran akan terus ditolak dari kad kredit/debit kita. Selesai, anda sudah boleh menggunakan perkhidmatan yoodo mcm biasa.

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  • Avatar
    theJeff Yoodo Staff

    Terima kasih En MOHD TAUFEK BIN MOKHTAR! :)

     

    Hi Guest, to reply further;

    1. How long I can keep Yoodo SIM card before activating it? 

    Ideally please do the activation before 30 days of receiving your SIM. 


    2. When should I make the payment and when will Yoodo charge me?

    Upon activation, you customize and select the plan that you want and proceed to make payments (meaning you'll be charged at that point). Your renewal will happen 30 days after you've purchased your plan.

    You can change your plan anytime after that but it will take effect on your next month billing cycle.

    Hope that helps, if need more info please feel free to post it here. Thanks and looking forward to having your onboard :)

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    theJeff Yoodo Staff

    CHAN KAM LENG you are one curious girl! in a good way! haha keep the questions coming :D

    Q: Let's say I get a plan with 50 mins call, what will happen if I exceeded the 50 mins call limit? How will I be charged?

    A: We're Not a Pay-Per-Use type of business. Meaning when you reach your quota of 50mins, you can't make anymore calls. You will not be billed anything additional. 

    However, if you still need to make more calls, you can purchase Boosters from the App for Voice and it'll be activated immediately.

    And since you've asked a bunch of questions already, I'm gonna 'leak' a future feature ----- Our Booster prices will be 'smart' or 'flexi' meaning, the closer it gets to the end of the monthly cycle, the 'cheaper' those Boosters will be!! Not sure if you geddit, but I'll explain more once the feature is ready :P

    ps: here's how you add Boosters when needed

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  • Avatar
    ADI MUHAMMAD HAKIM BINHUSIN

    berapa lama saya kena tunggu untuk penukaran Telco?

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    ADI MUHAMMAD HAKIM BINHUSIN proses penukaran telco akan ambil masa 1-3 hari bekerja. Masuk ke Yoodo ke?

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    ADI MUHAMMAD HAKIM BINHUSIN

    macam mana nak tukar ye 🥺

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    MOHD MAAROF BINNAJAMUDIN

    boleh trus tanya di live chat..

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  • ADI MUHAMMAD HAKIM BINHUSIN cuba try tanya dlm live chat mungkin boleh membantu

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    AHMAD KHAIDHIR BIN JUSOH

    dia dh mention persoalan dia diatas telah terjawab..makna saknim dh selesai...xperlu livechat lg...hihihi...jgn marah aaa...AMIRUL SYAZWAN..

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    ADI MUHAMMAD HAKIM BINHUSIN

    goddamn i love this type of community kahkahkah. thanks bruhh

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    AHMAD KHAIDHIR BIN JUSOH yang terjawab tu persoalan yang dulu. Sekarang ni ada persoalan baru lagi 😂

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  • Avatar
    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    ADI MUHAMMAD HAKIM BINHUSIN bruh hubungi yoodo live chat untuk pembetulan nama. Live chat ada kat bawah. Diorang ja yg boleh betulkan nama.

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    MOHAM AD NUR AZIZIH BIN ABDULRAIS

    Kalau misalnya MNP gagal, cuba buat pembetulan nama dengan menghubungi Yoodo Live Chat. Saya tengok nama encik takda jarak antara BIN dan nama bapa.

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