Network too slow

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MUHAMAD RAZIP BIN ABD RAZAK

• February 18, 2024 14:57

unstable network .only 2 bar sometime 1 bar . i pay for slow internet .Thanks.

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  IQBAL

  • February 18, 2024 17:30

  Sudah on/off ni banyak kali? 

  

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  Azie Community Manager

  • February 19, 2024 01:27

  Hi MUHAMAD RAZIP BIN ABD RAZAK thank you for bringing this issue to our attention. We apologize for the inconvenience you're experiencing due to the unstable network connection, which is affecting your internet speed. May I know where are you located? 

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  SUZAIDEE BIN MOHD SHOM

  • February 19, 2024 08:49

  Salam Razip. How was the network quality before this? If it the same, your area might not be the best area for Yoodo. As you know, not all telco can claim they have 100% coverage and uptime.
  But if this happen recently, please report to Yoodo via live chat. You can also check your phone setting such as APN setting. Make sure you are using Yoodo APN setting

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  WANDY BIN YUSRAN

  • February 19, 2024 11:21

  try tukar apn..pastu restart fone..

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  WANDY BIN YUSRAN

  • February 19, 2024 11:22

  https://support.yoodo.com.my/hc/en-us/articles/360011712553-How-do-i-change-my-APN-settings

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