Port Request Rejected

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ELINA LIM FUNG YEE

• December 29, 2023 08:53

I received an email on 20 Dec that my current service provider rejected the port. 

My number is 017-8831xxx, and i am using hotlink.

i want to stay with this number.

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  SUZAIDEE BIN MOHD SHOM

  • December 29, 2023 09:09
  • Edited

  Hi Elina, you may need to contact Hotlink and ask them reason for them to reject your request.
  You can also contact Yoodo via live chat for some info

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  SUZAIDEE BIN MOHD SHOM

  • December 29, 2023 09:11

  Few reasons of MNP rejection
  - number not active
  - you are under contract
  - number not belong to you
  - outstanding bill

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  WANDY BIN YUSRAN

  • December 29, 2023 09:32

  col hotlink ask them why your port out they rejected... after that u can try again port in yoodo . if u need help.. plis livechat yoodo for other question

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  Permanently deleted user Community Manager

  • December 29, 2023 14:20
  • Edited

  Hi Elina! Did we manage to answer your question? If you need further assistance ask us away here! Or you can also reach us out on our live chat 😉 

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  Permanently deleted user Community Manager

  • December 29, 2023 14:20

  Hey Elina, I edited your post a bit to hide your phone number to keep your privacy 😊

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  MUHAMMAD FARIS BIN YAHYA

  • December 29, 2023 14:33

  Hai Elina, sila pastikan nombor Hotlink anda aktif dan mempunyai sekurang-kurangnya baki kredit RM 5. Dan tidak mempunyai sebarang baki hutang tertunggak. 😊

  Lepastu boleh port in ke Yoodo ke link ini https://app.yoodo.com.my/assets/index.html#friendInvitation?code=cpxtg9308

  Atau masukkan kod ajakan cpxtg9308 semasa mendaftar untuk dapat 7gb data percuma 😁

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