Incoming failure, outgoing working
CompletedI have been facing this issue feom last 3-4 days, not sure but no incoming calls. outgoing is working fine.
I only got to know when my friends said unable to reach. anyone got any solution, I have tried all settings, restarted, changed phone etc.
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Good morning Visitor 1663290812, sorry for the inconvenience caused.
Kindly contact live chat agent for further assistance.
Live chat link
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Try order new SIM card or get it at Petronas station and do the SIM replacement process.
SIM card replacement guide link
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Not sure what's the cause of the issue. customer already did SIM replacement, changed phone and even reset network. Since Azie our community manager already pushed a ticket to escalate the issue. Hopefully Yoodo will come out a solution for this issue soon.
Sorry for any inconvenience caused. -
good to hear Visitor 1663290812
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