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Dah topup...tapi line .masih tak aktif
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NUR ZETI AKHTAR BINTI KAMALBAHARIN
4 months ago
line sy expired jam 7.30pm 3/4. sy top.up $43 pada jam 8.16mlm....email payment berjaya dah dapat...tapi sampai sekarang line masih tak aktif...whappapps helpdesk takde feefback...wat 2 do?
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SUZAIDEE BIN MOHD SHOM
Superuser
4 months ago
Dah beli pelan? Jalau dah beli masih tak aktif, cuba hubungi Yoodo Live Chat
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MOHAMAD AZRUL SHAHBIN MAT YUSOF
Moderator
4 months ago
Kena langgan pelan dulu baru boleh aktif.kalau masih tak aktif sudilah kiranya berhubung dgn ejen live chat untuk bantuan dan semakan
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Azie
Community Manager
4 months ago
Hi NUR ZETI AKHTAR BINTI KAMALBAHARIN I will help to escalate this issue for you 😊
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MUHAMMAD FARIS BIN YAHYA
Rising Star
4 months ago
NUR ZETI AKHTAR BINTI KAMALBAHARIN macam mana sudah aktif ke?
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Dah topup...tapi line .masih tak aktif
Avatar
NUR ZETI AKHTAR BINTI KAMALBAHARIN
4 months ago
line sy expired jam 7.30pm 3/4. sy top.up $43 pada jam 8.16mlm....email payment berjaya dah dapat...tapi sampai sekarang line masih tak aktif...whappapps helpdesk takde feefback...wat 2 do?
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4
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4 commentsSort by
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SUZAIDEE BIN MOHD SHOM
Superuser
4 months ago
Dah beli pelan? Jalau dah beli masih tak aktif, cuba hubungi Yoodo Live Chat
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MOHAMAD AZRUL SHAHBIN MAT YUSOF
Moderator
4 months ago
Kena langgan pelan dulu baru boleh aktif.kalau masih tak aktif sudilah kiranya berhubung dgn ejen live chat untuk bantuan dan semakan
0
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Azie
Community Manager
4 months ago
Hi NUR ZETI AKHTAR BINTI KAMALBAHARIN I will help to escalate this issue for you 😊
0
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Avatar
MUHAMMAD FARIS BIN YAHYA
Rising Star
4 months ago
NUR ZETI AKHTAR BINTI KAMALBAHARIN macam mana sudah aktif ke?
0
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-
Salam Fakrul, saya akan cuba respon berdasarkan tajuk thread. Jika SIM tak aktif, boleh cuba periksa via Yoodo app samada pelan dah tamat, sudah terminate atau dalam proses MNP.
Kalau tak aktif sebab dah tamat, ando boleh renew pelan. Kalau dah renew tetapi masih tak aftif, cuba hubungi live chat.
Kalau terminate, harap maaf tiada apa yang boleh dibuat kecuali aktifkan talian yang baru.
Jika MNP, boleh hubungi Telco yang lama untuk periksa kenapa MNP tak berjaya atau hubungi Yoodo livechat. -
Kalau ikut tajuk & nama asal pemilik posting, saya jumpa thread ni.. link: https://support.yoodo.com.my/hc/en-us/community/posts/17188765910937-Dah-topup-tapi-line-masih-tak-aktif
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