Line Intermittent

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MUKHRIZ NAIM BINMOHAMAD SHAFIEE

• March 30, 2023 22:01

Hello semua,

I have problem with my line since 22/03/2023. The line got intermittent every 30minutes this never happen before. I did follow all the troubleshooting steps but nothing solved and i also reached the customer service but they said there is NO network issue at my area. Anyone happened to have the same problem??

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  BEH TONG YU

  • March 30, 2023 22:15
  • Edited

  Good morning MUKHRIZ NAIM BINMOHAMAD SHAFIEE,

   

  Sorry for the inconvenience caused. May be you can do the SIM card replacement.

  Kindly report to live chat agent for further technical support.

  

  https://www.yoodo.com.my/

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  HO CHIEW KIM

  • March 31, 2023 01:43

  Cuba Live Chat.  Mintak tolong

  

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  MOHAMAD AZRUL SHAHBIN MAT YUSOF

  • March 31, 2023 01:59

  Hi Mukhriz..boleh tau kawasan mana tu?

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  Permanently deleted user Community Manager

  • April 03, 2023 02:54

  Hi MUKHRIZ NAIM BINMOHAMAD SHAFIEE checking in on you 😊 has the network coverage issue been resolved for you? 

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  MUKHRIZ NAIM BINMOHAMAD SHAFIEE

  • April 03, 2023 11:56
  • Edited

  Line still problem. I submitted my complaint twice both said my area(USJ 14)have limited coverage but im using yoodo since February 2022 there is no problem at all untill now got disconnected every 30minutes.

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