E-sim as my 2nd line but option in data range wasnt the same as 1st?

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TUAH AZLAN

• March 08, 2023 15:24

Why does i dont have data range option as (my 1st line)? P/S : my 1st line. 

Your kind feedback is much appreciated. cheers✌️🫰🫰

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • March 08, 2023 15:47

  Hi TUAH AZLAN

  Do you mean the Base plan section? if yes, you can see it at view plan > change plan > customise your own plan 

  

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  ONG JUAY SEONG

  • March 09, 2023 00:41

  if your esim didn't have any plan , your 1st line already have plan , then 2 line also in same account , maybe you have to select which line to buy plan . the picture you show is boost plan , mean you having a plan then you need to have extra data , can purchase those plan , valid until your current plan date .

   

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  SUZAIDEE BIN MOHD SHOM Superuser

  • March 09, 2023 02:45

  Both on the same plan? But my advice is, why having a device with 2 sim (same telco) and also same plan. You save more just to get one of it with data. And another one with voice. Why?
  I did this before. Because sometimes, my data or voice finish earlier than the other one. Therefore, I just renew whichever I need.

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  Azie Community Manager

  • March 13, 2023 03:50

  Hi TUAH AZLAN checking in if your issue has been resolved? 😊

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