Plan renewal

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ANDY LAU UNG HOU

• February 23, 2023 13:49

If i didn't renew plan after due date, i wont able to surf internet? Is this somekind of prepaid? 

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  BEH TONG YU Superuser

  • February 23, 2023 13:53

  Hi Visitor 1674728075, yes you are right. 

  If you didn't renew your plan, you are not able to call, SMS or access to internet. But you still can receive incoming calls or SMS.

   

  For news user , activate Sim with promo code will get free 7GB high speed internet data.

  Promo code= tpuxh5312

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  BEH TONG YU Superuser

  • February 23, 2023 13:55

  https://support.yoodo.com.my/hc/en-us/articles/360001455213-What-will-happen-if-I-don-t-subscribe-to-a-new-plan-or-auto-renew-my-plan-when-the-current-month-is-over-How-long-will-my-account-be-active-

  

   

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  ONG JUAY SEONG

  • February 23, 2023 14:46

  yoodo only just yoodo plan , it don't have prepaid or postpaid , or just it already prepaid and postpaid 2 in 1

  you choose / custom a plan to buy , it can use for 1month , after 1month if you not uncheck auto renew , if your wallet still have credit , it will auto renew follow current plan . mean you buy 20GB data plan , auto renew also follow 20GB data plan .

  if you buy the 20GB plan finish data after 20day , then you can renew again plan with 30days count down again .

   

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • February 23, 2023 19:12

  Yes Yoodo is a hybrid of prepaid and postpaid. Choose your plan > ON auto renewal, please make sure enough topup in your Yoodo wallet for next renewal or you can use debit/credit card for auto debit. If you change your mind, can toggle OFF or change the plans..

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  Azie Community Manager

  • February 24, 2023 01:10

  hi! are you able to renew your plan? let us know if you need further assistance and we'll guide you 😊

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  WONG MENG JIAN Superuser

  • February 24, 2023 01:39

  In order to auto renewal, kindly link with your bank cards or topup balance before plan expiry. 

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