Line unstable, 4g but very slow data speed

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TAI CHOW HAN

• February 19, 2023 13:43

pls fix your line

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  MOHAMAD AZRUL SHAHBIN MAT YUSOF Moderator

  • February 19, 2023 16:19

  Hi Tai Chow Han.try switch on plane mode about 10sec.or change apn to yoodo4g..if not working pls contact live chat for assist🙂

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • February 19, 2023 16:23

  Hi TAI CHOW HAN 

  Sorry for the inconvenience caused, may i know which areas? Maybe congestion or other issue? i can help you check on Celcom Network Updates: https://www.celcom.com.my/support/network-checker 

  Or~ 

  you can lodge a report via ticket at this link: https://support.yoodo.com.my/hc/en-us/requests/new

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  WANDY BIN YUSRAN Superuser

  • February 20, 2023 00:38

  Try change APN
  Yoodo apn for more stable line

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  NG CHONG GHEE

  • February 20, 2023 01:13

  Cuba change APN. if still same try live chat....

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  TEW AH YEN

  • February 20, 2023 01:13

  Hope your line is ok now

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