My yodoo no service since 01.12.2022

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HUSNI BIN YUSOF

• December 15, 2022 07:13

No service on my hp.. dah reprt since 1.12.22.. dah tukar simkad.. simkad lak verification success tp activation fail.. pelik sgt.. bila folow up dgn live chat agent katanya tgk tggu tech team respond.. xkan dh lebih 2 mggu xde respond apa2 dr tech team.. huhu

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • December 15, 2022 08:36
  • Edited

  Selamat petang Husni. 

  Ni yang report dalam Telegram tu ye? Kalau ya.. SU @WONG MENG JIAN dah tolong forwardkan tiket number saudara kepada Yoodo team. Semoga membantu..

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  HUSNI BIN YUSOF

  • December 15, 2022 14:16

  telegram??? saya xpernah report kt telegram.. sy report direct to yodoo agent thru live chat.. berharap sgt2 mereka boleh expedite secepat mungkin.. dah berpuluh report sy submit.. tp still no progress.. 

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  FOONG RUI BIN

  • December 15, 2022 14:30

  Boleh juga whatsapp 011-56222222 utk follow up.

   

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • December 15, 2022 14:43

  Ooo bukan eh, saya ingat orang yang sama.. btw seperti Fong Rui Bin share diatas tuan boleh follow up balik dengan khidmat pelanggan Yoodo ya.. semoga masalah tuan dapat diselesaikan segera.

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  HUSNI BIN YUSOF

  • December 15, 2022 15:00

  ok thanks ye for suggestion.. setiap kali follow update dr diorg 'kami masih menunghu respond dr tech team, nanti kami push them to expedite'.. huhu

  jawapan yg tak membantu dr team yodoo

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • December 15, 2022 15:06

  Sama-sama.. dan maaf atas kesulitan yang dialami tuan Husni.

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  WONG MENG JIAN Superuser

  • December 15, 2022 15:32

  Oh my god, ada nombor ticket support tak?
  Kalau ada, sila bagi kami nanti forward kepada relevant department ya.

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  HUSNI BIN YUSOF

  • December 15, 2022 16:00

  1108984 this report number je yg masih open... report-report yg lain semua dh status closed and resolve... i pun xphm.. sedangkan issue masih xresolve.. my phone still tak ada signal.. nak port out tak berjaya.. xtau apa masalah yodoo.. thanks ya wong meng jian.. 

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