Yoodo cannot port out

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LAI FONG WAH

• December 13, 2022 00:21

after deciding to port out, Yoodo will send an email to ask for confirmation, but after clcik the link that they given to click yes to port out, still fail to port out. 12/12/22 4:08pm receive email, 4:20pm I click the link. 

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  IQBAL Superuser

  • December 13, 2022 00:36

  Sir Lai Fong Wah, this is not applying to you but in my experience lah, my Mycard is not the same when i first register and port out or port in in the next Telco. Too assurance, please contact LIVE CHAT. now is 8:34 a.m. , Live Chat open at 9:00 a.m. Live Chat agent will assist you through the process. 

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  IQBAL Superuser

  • December 13, 2022 00:46

  and and and just in case please save the ticket number that live agent send to your email. easy for next conversation if you get different agents just paste the ticket number in the Chat. Screenshot also helpful. no need to explain again and again lah hahaha..

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  IQBAL Superuser

  • December 13, 2022 00:47

  https://support.yoodo.com.my/hc/en-us/articles/360038024514-I-want-to-port-out-what-is-the-process-to-do-so-

  For reference in the comment. 

   

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  HO CHIEW KIM

  • December 13, 2022 01:35

  Do check withvlive chat..c whether they can help

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