NETWORK PROBLEM

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PUTERI SYAHIRAH BINTI JAMIL

• November 11, 2022 01:58

I HAVE A PROBLEM CONNECTING TO INTERNET

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  DENJAYNAVEER ASLAM BIN TANJUI Superuser

  • November 11, 2022 03:19

  Hi PUTERI SYAHIRAH BINTI JAMIL 

  Sorry for the inconvenience. 

  1) Which areas? i can help check on Celcom Network Updates https://www.celcom.com.my/support/network-checker

  2) Have you try airplane mode? or rebooting your phone? the purposes is to refreshing your phone system.

  If the problem still persist do report to Yoodo Customer Service via Live Chat, they will be able to further assist you.

  You can Live Chat via Yoodo apps or Yoodo website > Head to 'HELP' tab and scroll all the way down for Live Chat option. 

  Live Chat button located here 👇

  

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  BEH TONG YU Superuser

  • November 11, 2022 07:49

  Hi PUTERI SYAHIRAH BINTI JAMIL how is your network problem now? 

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  MOHAMAD AZRUL SHAHBIN MAT YUSOF Moderator

  • November 11, 2022 09:00

  Hi puteri syahirah.sila mohon bantuan live chat untuk semakan

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  SUZAIDEE BIN MOHD SHOM Superuser

  • November 12, 2022 04:29

  Salam Puteri. Care to share your area and cutrent network speed.
  You can also try change using your APN and try restart your phone. If it still the same, please contact Yoodo via live chat.

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