Resolving issues

• Download this file if you’re running iOS 12.1.2!
• How do I limit my data usage?
•  I am unable to order a new/replacement SIM. What do I do?
• Is there an emergency number I can call if I have no data access?
• What will happen if I don’t subscribe to a new plan or auto renew my plan when the current month is over? How long will my account be active?
• How do I cancel my order if I accidentally ordered an extra SIM card?

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Get in Touch

• How do I complain to you guys?
• How do I chat with someone from Yoodo?
• How do I send an email to Customer Care?
• How much time does it take to process my request?
• How do I reply to your answer to my question?