Yoodo Points

• What is the Yoodo Credits?
• What is the migration about?
• Why do we need to migrate the Yoodo Credits amount to Yoodo Points?
• When and how many times will the migration happen?
• What happens to my Yoodo Credits during the migration?
• What can I do with Yoodo Points?

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Yoodo Credits

• What are Yoodo Credits?
• What can I use my Yoodo Credits for?
• How do I top up my Yoodo Credits?
• Does my Yoodo Credits have any expiry? 
• What happens if I spend more than what I have in my Yoodo Credits?
• Can I cash out my Yoodo Credits?

SMS Shortcodes

• What shortcodes can I send SMSes to?

Billing & Finances

• How do I update my credit/debit card details?
• How do I remove my payment method/card?
• How do I pay for my SIM and service?
• What is Auto-renew?
• Which eWallets are accepted for payment?
• I’m entitled to a refund. When can I receive it?

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