Activation Bonus

• My line activation failed halfway, what happens to my Activation Bonus?
• I have activated my new line, where is my Activation Bonus?
• When will my Activation Bonus expire?
• I got a referral code from my friend. Will I get both Activation Bonus and Referral Bonus Rewards?
• Can I get the Activation Bonus more than once?
• How do I get my Activation Bonus?

See all 7 articles

'VIU Kaw Kaw' Campaign

• What is the VIU Kaw Kaw campaign?
• How long will this Campaign run?
• What is the 20GB VIU Add-On by Yoodo?
• What are the benefits of VIU Premium?
• I am yet to be a Yoodo customer, how do I enjoy the offer?
• I’m a Mobile Number Portability (MNP) customer, am I eligible to enjoy the offer?

See all 12 articles

‘Mali Mali Ong’ Campaign

• What is the ‘Mali Mali Ong’ campaign?
• How long will this Campaign run?
• What are the qualified transactions for this Campaign?
• I am an existing Yoodo customer. What must I do to participate in this Campaign? What if my plan auto renewed before 1 Jan 2020?
• I am yet to be a Yoodo customer. How do I participate in this Campaign?
• I’m a Mobile Number Portability (MNP) customer. Am I eligible to participate?

See all 12 articles

‘Go Malaysia Gold’ Campaign

• What is the ‘Go Malaysia Gold’ Campaign?
• What are the prizes that can be unlocked?
• How long will this campaign run?
• How do I participate in this Campaign?
• How are winners selected?
• How do I get my 2GB + 60 mins Voice?

See all 9 articles

‘I Love To Roam’ Campaign

• What is the ‘I Love To Roam’ campaign?
• How long will this Campaign run?
• What are the eligible transactions for this Campaign?
• I am an existing Yoodo customer. What must I do to participate in this Campaign?
• I am yet to be a Yoodo customer. How do I participate in this Campaign?
• I’m a Mobile Number Portability (MNP) customer, am I eligible to participate?

See all 11 articles

‘I Love Free Data’ Campaign

• What is the ‘I Love Free Data’ Campaign?
• What are the eligible Base Data Plans that will qualify for the free data allocation?
• How long will this Campaign run?
• Who can enjoy this Campaign?
• I’m an existing Yoodo customer. How can I enjoy this Campaign? What if my plan auto-renewed before the Campaign?
• I am yet to be a Yoodo customer. How do I get this offer?

See all 13 articles

‘Play PUBG MOBILE for Free with Yoodo’ Promotion

• What is the ‘Play PUBG MOBILE for Free with Yoodo’ Promotion?
• How long will this Promotion run?
• Who can enjoy this Promotion?
• I’m an existing Yoodo customer. How can I enjoy this Promotion? What if my plan auto-renewed before 27 January 2019?
• I am yet to be a Yoodo customer. How do I qualify for this Promotion?
• I’m a Mobile Number Portability (MNP) customer. Am I eligible to enjoy this Promotion?

See all 8 articles

RM20 Cash Reward when you sign up for a CIMB Lazada Prepaid Mastercard

• What will I get if I sign up for the CIMB Lazada Prepaid Mastercard?
• What do I need to do in order to get the RM20 cash rebate?
• Why haven’t I received my cash rebate from CIMB yet?
• How long will it take for me to receive the debit card?
• Can I use the CIMB Lazada Mastercard even if I don’t have the physical card yet?

FREE RM30 credits exclusively for CIMB Lazada Prepaid Mastercard users

• What is the Yoodo x CIMB Promotion?
• Who is eligible for the Yoodo x CIMB Promotion?
• What is the duration of the Yoodo x CIMB promotion?
• What will I get if I sign up with Yoodo?
• What do I need to do in order to get the RM30 cashback?
• When will I receive the Yoodo credit?

See all 9 articles

Refer 2 Earn

• What is Refer 2 Earn?
• How do I get the benefits of Refer 2 Earn?
• Can I get the Refer 2 Earn bonus more than once by activating more than 1 SIM?
• Is there any limit on how many people I can refer with the Refer 2 Earn program?
• Is there a limit to how much money I can earn with the Refer 2 Earn program?
• Can I refer a friend to Yoodo if I’m not an active user?

See all 34 articles

Find out what Yoodo offers

• Where can I find add-on Boosters?
• Will the Data/Voice/SMS bought from Boosters carry over?
• What's the difference between boosters and add-ons?
• Once my plan ends, how long do I have until my line gets deactivated or terminated?
• When does my plan get renewed?
• If I buy an Add-on for Facebook or YouTube, will I be able to track my usage for the add-on separately?

See all 13 articles

Roaming & IDD

• How do i change my APN settings?
• What is roaming?
• How do I activate International Roaming on my mobile phone?
• How do I manually select a network from my mobile device?
• How do I keep track of my roaming usage while I am overseas?
• How do I get help while I’m overseas?

See all 37 articles