‘I Love eSIM’ Campaign

• What is the ‘I Love eSIM’ campaign?
• How long will this Campaign run?
• What must I do to participate in this Campaign?
• I am an existing Yoodo customer. How do I activate an eSIM?
• I am yet to be a Yoodo customer. How do I participate in this Campaign?
• I am a tourist and plan to use Yoodo during my holiday in Malaysia. Can I participate in this Campaign?

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‘I Love Free Data’ Campaign

• What is the ‘I Love Free Data’ Campaign?
• What are the eligible Base Data Plans that will qualify for the free data allocation?
• How long will this Campaign run?
• Who can enjoy this Campaign?
• I’m an existing Yoodo customer. How can I enjoy this Campaign? What if my plan auto-renewed before the Campaign?
• I am yet to be a Yoodo customer. How do I get this offer?

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‘I Love My Freedom’ Campaign

• What is the ‘I Love My Freedom’ Campaign?
• What is a Qualifying Transaction?
• How long will this Campaign run?
• Who can participate in this Campaign?
• What are the weekly prizes offered for this Campaign?
• I am an existing Yoodo customer. What must I do to participate in this Campaign? What if my plan gets renewed before 1 August 2019?

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‘Play PUBG MOBILE for Free with Yoodo’ Promotion

• What is the ‘Play PUBG MOBILE for Free with Yoodo’ Promotion?
• How long will this Promotion run?
• Who can enjoy this Promotion?
• I’m an existing Yoodo customer. How can I enjoy this Promotion? What if my plan auto-renewed before 27 January 2019?
• I am yet to be a Yoodo customer. How do I qualify for this Promotion?
• I’m a Mobile Number Portability (MNP) customer. Am I eligible to enjoy this Promotion?

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RM20 Cash Reward when you sign up for a CIMB Lazada Prepaid Mastercard

• What will I get if I sign up for the CIMB Lazada Prepaid Mastercard?
• What do I need to do in order to get the RM20 cash rebate?
• Why haven’t I received my cash rebate from CIMB yet?
• How long will it take for me to receive the debit card?
• Can I use the CIMB Lazada Mastercard even if I don’t have the physical card yet?

FREE RM30 credits exclusively for CIMB Lazada Prepaid Mastercard users

• What is the Yoodo x CIMB Promotion?
• Who is eligible for the Yoodo x CIMB Promotion?
• What is the duration of the Yoodo x CIMB promotion?
• What will I get if I sign up with Yoodo?
• What do I need to do in order to get the RM30 cashback?
• When will I receive the Yoodo credit?

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Refer 2 Earn

• What is Refer 2 Earn?
• How do I get the benefits of Refer 2 Earn?
• Can I get the Refer 2 Earn bonus more than once by activating more than 1 SIM?
• Is there any limit on how many people I can refer with the Refer 2 Earn program?
• Is there a limit to how much money I can earn with the Refer 2 Earn program?
• Can I refer a friend to Yoodo if I’m not an active user?

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Find out what Yoodo offers

• Where can I find add-on Boosters?
• Will the Data/Voice/SMS bought from Boosters carry over?
• What's the difference between boosters and add-ons?
• Once my plan ends, how long do I have until my line gets deactivated or terminated?
• When does my plan get renewed?
• If I buy an Add-on for Facebook or YouTube, will I be able to track my usage for the add-on separately?

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Roaming & IDD

• How do i change my APN settings?
• What is roaming?
• How do I activate International Roaming on my mobile phone?
• How do I manually select a network from my mobile device?
• How do I keep track of my roaming usage while I am overseas?
• How do I get help while I’m overseas?

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