Get up and running with us

• Where can I find a Yoodo store?
• How do I sign up?
• What do I do with my Yoodo SIM?
• What is the validity period on my Yoodo line?
• Can someone else register for a Yoodo line on my behalf?
• I don't have a Malaysian IC, can I use any other form of identification?

See all 18 articles

Switching to Yoodo

• I want to port out, what is the process to do so?
• Is there a contract I have to sign with Yoodo?
• Why did my port in fail?
• I didn't receive the port out SMS. What do I do?
• What do I do if the port out SMS (from my current provider) has expired?
• How do I switch to Yoodo?

See all 10 articles

Using your eSIM with Yoodo

• What devices can use eSIM?
• How many eSIMs can I activate?
• How do I activate?
• I’m currently on a physical SIM but I would like to switch to an eSIM using my existing line. How do I do it?
• What happens if I lose my phone?